Job details

Technical Support Engineer - job 2 of 2

Cloudflare is seeking a Technical Support Engineer who loves solving customer problems and interacting with people while gaining a deeper understanding of internet technologies.

Skills

Customer service experience
Ability to work under pressure
Strong attention to detail
Language skills in English and other languages
Experience with modern operating systems

Responsibilities

Act as the first point of contact for customers
Resolve technical inquiries via phone, email, chat, and social media
Assist with customer billing and support issues
Maintain high customer satisfaction
Communicate customer needs to the company

Education

High school diploma or equivalent
Further education in technical support or customer service preferred

Benefits

Diverse and inclusive culture
Opportunities for skill development
Flexible working hours
Work from home options

To read the complete job description, please click on the ‘Apply’ button

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By Cloudflare

Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Internet & Web Services

TEAM SIZE