Job details

Technical Account Manager

Cloudflare is looking for a Senior Technical Account Manager to provide top-tier technical support to strategic customers and ensure a high level of customer satisfaction.

Skills

Strong customer service and leadership skills
Excellent technical problem-solving skills
Knowledge of networking and routing protocols
Experience in security products and technologies
Basic troubleshooting skills

Responsibilities

Own the post-contract end-to-end support experience for strategic customers
Serve as the primary technical support contact
Collaborate with cross-functional resources for customer support
Provide product feedback to improve support and customer experience
Create and deliver Quarterly Support Reviews

Education

Bachelor's degree in a related field

Benefits

Health insurance
401(k) matching
Paid time off
Professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

Cloudflare Glassdoor Company Review

3.4

Cloudflare DE&I Review

No rating

CEO of Cloudflare

Matthew Prince

Approve of CEO

By Cloudflare

Cloudflare is an American company, headquartered in San Francisco, California. They provide content delivery network services, cloud cybersecurity, DDoS mitigation, Domain Name Service, and ICANN-accredited domain registration services.

122 jobs

MATCH

Calculating your matching score...

BADGES