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Product Counsel Director - Financial Lines

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

This manager position is primarily responsible for providing product counsel services to the Financial Lines Business Units and Product Managers. Responsibilities include (i) maintaining a strategic partnership with senior level business leaders to ensure effective implementation of strategic objectives relating to Financial Lines products; (ii) identifying priorities to support business initiatives and transactions; (iii) managing highly complex Financial Lines product-related matters; and (iv) providing expert legal advice and guidance.

JOB DESCRIPTION:

Essential Duties and Responsibilities
Performs a combination of duties in accordance with departmental guidelines.

  • Leads, directs and manages Financial Lines product counsel team with an emphasis on talent management. 
  • Provides leadership to product counsel supporting Financial Lines business units and ensures that the team members provide proactive, protective and efficient product counsel services to the businesses. 
  • Provides strategic and tactical product related counsel to Financial Lines product managers and underwriters.
  • Drafts and advises on complex insurance product wordings, form rewrites and other related documents, such as non-disclosure agreements, no known loss letters, and non-renewal, conditional renewal and cancellation letters.
  • Reviews external communication materials, marketing collateral, presentations, and training materials.
  • Partners with Financial Lines business leaders to manage and mitigate legal, compliance, and regulatory risks.
  • Supports regulatory, litigation, claims and coverage counsel on matters, including filing objections, market conduct exams, consumer complaints, coverage litigation and bad faith lawsuits.
  • Conducts legal research on various Financial Lines insurance product and service related matters.
  • Facilitates business partner learning by developing and delivering training, and works on special projects.

Skills, Knowledge and Abilities

  • Significant experience working within the insurance industry and drafting Financial Lines insurance products.   
  • Demonstrated ability to draft complex insurance product wordings.
  • In-depth understanding of CNA products and services, as well as competitor products and services.
  • Demonstrated ability to partner with and support the growth and development of the Financial Lines business.
  • Experience working as a trusted advisor with internal business clients and sophisticated leadership team.
  • Ability to effectively interact and communicate with all levels of external and internal business partners, and a demonstrated ability to succinctly present complex topics through an approachable and relatable presence.     
  • Excellent analytical and problem solving skills and ability to manage ambiguous situations.
  • A high proficiency in time management, leadership, influence, and project management skills. 
  • A proven track record of results achievement, collaboration, teamwork and negotiation skills.   

Education and Experience

  • JD and a license to practice law in at least one jurisdiction required.
  • A minimum of ten years of related legal work experience in key specialties.

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.  For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

Average salary estimate

$143000 / YEARLY (est.)
min
max
$97000K
$189000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Counsel Director - Financial Lines, CNA

Imagine being at the forefront of the insurance industry where you play a pivotal role in shaping innovative products at CNA! As the Product Counsel Director for Financial Lines, you’ll have the unique opportunity to directly impact our business by providing legal counsel that guides our product managers and underwriters. Your main focus will be on creating strong partnerships with senior business leaders to drive strategic objectives related to our Financial Lines products. You'll handle everything from drafting complex insurance wording to mitigating legal and regulatory risks. Your leadership will be crucial as you head the product counsel team, fostering an environment that emphasizes proactive and efficient services for our business units. You'll utilize your wealth of experience to navigate through various product-related issues while supporting training initiatives that enhance our team's capabilities. Bring your extensive knowledge of the insurance landscape and be a vital asset to CNA, where not only will you lead a talented team, but you'll also contribute to a culture that values teamwork, innovation, and personal growth. With a solid foundation of knowledge required, including a JD and at least ten years in legal practice, your role will undoubtedly shape the direction of our financial offerings while ensuring compliance and supporting our business initiatives. If you’re ready for a challenging yet rewarding journey in New York, NY, come join us at CNA – where your expertise can truly shine and make a difference!

Frequently Asked Questions (FAQs) for Product Counsel Director - Financial Lines Role at CNA
What are the main responsibilities of a Product Counsel Director - Financial Lines at CNA?

The Product Counsel Director for Financial Lines at CNA plays a crucial role in overseeing legal aspects related to insurance products. Key responsibilities include managing a talented product counsel team, providing legal advice to product managers and underwriters, drafting complex insurance wordings, and partnering with business leaders to navigate legal and regulatory risks.

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What qualifications are needed for the Product Counsel Director - Financial Lines position at CNA?

Candidates for the Product Counsel Director role at CNA must hold a JD and possess a license to practice law in at least one jurisdiction. A minimum of ten years of relevant legal experience, particularly within the insurance industry and familiarity with Financial Lines products, is essential.

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Can you describe the work environment for a Product Counsel Director at CNA?

At CNA, the work environment for a Product Counsel Director in Financial Lines is collaborative and dynamic. The role involves close interaction with senior business leaders, product managers, and various teams. The emphasis is on fostering a culture of teamwork and innovation, where your expertise is valued and utilized to its fullest potential.

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What skills are essential for success as a Product Counsel Director - Financial Lines at CNA?

Essential skills for success in the Product Counsel Director role at CNA include strong analytical and problem-solving abilities, excellent communication skills, experience in legal drafting, and a deep understanding of insurance products. Leadership capabilities and a proven track record in project management are also vital for driving business initiatives.

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What benefits does CNA offer to its employees in the Product Counsel Director role?

CNA offers a comprehensive and competitive benefits package designed to support employees' physical, financial, emotional, and social wellbeing. Employees in the Product Counsel Director position can access various resources, including health benefits, retirement plans, and professional development opportunities.

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Common Interview Questions for Product Counsel Director - Financial Lines
How do you approach drafting complex insurance product wordings as a Product Counsel Director?

When drafting complex insurance product wordings, it's vital to ensure clarity and compliance with regulations. I focus on understanding the product specifics and consult with stakeholders to gather essential insights. Using clear language and anticipating potential legal issues is key.

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Can you provide an example of how you managed legal risks in financial products?

In a previous role, I identified potential compliance risks during the launch of a new financial product. By collaborating with the product team and legal advisors, we implemented necessary adjustments to the product terms, ensuring regulatory adherence and safeguarding the company from litigation.

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What strategies do you use to communicate complex legal concepts to non-legal stakeholders?

I strive to simplify complex legal concepts using analogies and relatable examples. Tailoring my communication style to the audience and actively engaging them in discussions ensures understanding, making it easier for stakeholders to implement necessary actions.

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How do you ensure your team remains effective and responsive to business needs?

I believe in fostering an open communication environment and regularly soliciting feedback from my team. Setting clear priorities, providing ongoing training, and encouraging collaboration ensures that we remain agile and responsive to the evolving needs of the business.

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What is your experience in managing external legal relationships for product counsel?

I have extensive experience in managing relationships with external legal counsel, ensuring that our internal requirements are effectively communicated. I coordinate closely on complex cases, enabling seamless collaboration to deliver timely legal advice and insights.

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Describe a challenging situation with product compliance you faced and how you resolved it.

I once tackled a compliance challenge where a product wording was flagged by regulators. I quickly assembled a cross-functional team, revised the wording according to regulatory feedback, and led a training session on compliance standards, thus ensuring successful product repositioning.

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What techniques do you use for time management in a fast-paced environment?

I prioritize tasks based on urgency and impact, utilizing tools like project management software to track progress. Blocking out focused work sessions and reviewing priorities regularly helps me manage time effectively in a fast-paced work environment.

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How do you handle disputes that arise from product offerings?

Handling disputes requires a proactive and diplomatic approach. I assess the situation, gather relevant information, and work closely with internal teams and legal advisors to find amicable solutions, ensuring customer satisfaction while protecting company interests.

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How do you ensure that your knowledge of Financial Lines products remains current?

I dedicate time to continuous professional development, attending industry seminars, and engaging with peers. Staying updated on regulatory changes and market trends through research and networking helps me maintain a current understanding of Financial Lines products.

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What role do you believe training plays in enhancing compliance within product counsel?

Training plays a critical role in enhancing compliance by equipping all stakeholders with necessary knowledge. I prioritize developing and delivering comprehensive training sessions, ensuring that all team members understand compliance requirements, industry standards, and how to implement them effectively.

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At CNA, we focus on what we do best — providing insurance solutions that allow our customers to better manage their risks and grow profitably. We use our expertise to continually evolve our products and services to anticipate and address our custo...

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DATE POSTED
April 5, 2025

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