Cobalt is seeking a Senior Customer Success Manager to help enhance customer security testing programs. Join a diverse and innovative company dedicated to improving pentesting.
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Skills
Customer success management
SaaS experience
Cybersecurity knowledge
Salesforce proficiency
Strong communication
Responsibilities
Own the overall relationship with assigned customers
Establish a trusted/strategic advisor relationship
Develop and prepare customers for advocacy
Monitor service execution and customer satisfaction
Manage annual renewal process for customers
Benefits
Competitive salary
Equity plan
Company sponsored medical coverage
Flexible paid time off
Monthly stipends for wellness and remote work expenses
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