San Francisco, CA or Remote (in the U.S.)

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.

With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact.

At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

Code for America is looking for a versatile Principal Product Manager who can work in both product advisory and product development roles, including:

• Leading cross-functional teams to deliver products and solutions that show government what’s possible and deliver impactful human-centered experiences
• Partnering with government agencies and help them deliver mission-critical software
• Collaborating with government agencies to help them build their capacity and establish sustainable best practices for product development

This role will be a great fit for you if you are a:

• Strategic thinker who is comfortable defining a compelling vision and designing a measurable strategy to achieve that vision
• Decisive leader who knows how to motivate cross-functional teams to build the right thing
• Strong executor that is able to deliver results to agencies and the public
• Expert communicator and stakeholder manager who is able to work with people across different disciplines, career levels, and backgrounds
• Excited to work on multiple, varied projects to deliver impact

About the Role: 

Principal Product Managers own and set direction and strategy for large scale initiatives at Code for America and help teams create exceptional products and services. You’ll lead cross-functional teams to solve large, complex problems and deliver user-centered products and services using your expert skills in stakeholder management, agile methodologies, and modern software development practices. In doing so, you’ll help our partner government agencies deliver better digital services to the public, creating lasting impact.

This role will report to our Senior Director of Product and is expected to travel no more than 10% of the time.

In this Position You Will: 

• Set product strategy and execution for large scale initiatives:
• Own the product strategy and execution of multiple projects 
• Lead direction and strategy for various products and services, understanding how these contribute to the long term aims of the organization
• Lead the organization's credibility and thought leadership in domain or subject matter. Actively support others with their domain and strategy expertise
• Partner with other senior cross-functional leaders to define the overall strategy for your projects
• Drive stakeholder alignment:
• Communicate product vision and strategy to your team with clarity and enthusiasm
• Partner with the senior program leaders to define the overall strategy for your projects
• Collaborate with discipline leads to develop and evolve team processes that enable us to focus on the right things and execute efficiently
• Collaborate on the cultivation of new projects:
• Represent the product discipline in cultivation efforts, including communicating about the approach, the work, and the outcomes of our projects
• Be a thought partner to the cultivation team to help create the vision for new projects  
• Collaborate on scoping projects, including writing statements of work and helping to estimate effort and staffing as needed to ensure our teams are able to deliver successfully
• Collaborate with and mentor product managers and other discipline members:
• Share best practices and approaches
• Identify ways to help increase product and technology knowledge 
• Contribute to the Product Management practice at Code for America
• Deputy for product leadership
• Other duties, as assigned

About You:

• 10+ years of product management experience.
• Has led multiple products or services and delivered them successfully
• Has broad industry experience, can influence and lead teams, has responsibility across multiple teams, products and the organization
• Demonstrates excellence in all parts of the product management role.
• Track record of superior judgment in product development. Identifies risk and gaps across product development in the organization and successfully mitigates them
• Expert communication skills and experience and comfort with internal and external stakeholders
• Proven ability to lead high quality product development using an agile methodology - iteratively improving products through delivery cycles.
• Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions.
• Have a handle on the day to day and an ability to forecast, plan, connect incremental short-term progress with a long-term vision.
• Strong product judgment - knowing when to prototype and when to code, when to experiment, and when to change direction.
• A passion for our mission of making government services better for people who need them.

It’s a Bonus if You Have:

• Product advisory/consulting work with government, civic tech, or highly regulated industry
• Business-to-business (B2B) product management experience, in particular working with government or large enterprises

What You’ll Get

Salary: 

Code for America’s salary bands are transparent as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency in the recruitment process. As part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.

Offer targets vary based on market / geographic location. The offer targets for this role range from $143,884 to $176,138 annually.

Benefits and Perks: 

• Values:
• Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I)
• A collaborative, cross-functional, hardworking, and joyful environment
• Employee Enablement Support: 
• Laptop provided
• $700 remote environment setup; $200 stipend and up to $500 reimbursement, in accordance with our equipment policy
• Cell phone and/or internet reimbursement of $50 per month 
• Professional Development:
• $1000 annual (per calendar year) stipend towards professional development; prorated at time of hire
• Up to $1000 of professional development funds can be rolled over each year, up to a maximum of $2000
• Retirement & 401k Plans:
• Employees under 3 years are eligible for a 100% employer match of up to 3% of employee contribution
• Employees with 3+ years are eligible for an additional 50% employer contribution over 3%, to a maximum of 5%
• Medical:
• Full benefits package with options up to 100% coverage toward select medical, dental, and vision plans
• Employer contributes up to 80% of the cost towards dependent and family coverage
• Remote Work:
• Code for America employees may work remotely across the US
• Code for America employees main residence must be within the US
• Full-time employees work 40 hours per week, Monday - Friday
• Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours
• Time Off: 
• Open personal time off, a minimum of 16 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
• Paid sick time; up to 96 hours annually
• Competitive paid parental and family leave
• 4 weeks of paid sabbatical after 4 years of service, with an option of up to 4 additional weeks of unpaid time away

Equal Employment Opportunity: 

Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Code for America Workers United:

As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is not designated as part of Code for America Workers United.

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