Company Overview:
Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.
Opportunity Overview:
The Senior Business Process Analyst position is a crucial role in our organization as business needs change quickly — in this role you are responsible for performing a full range of activities that will positively impact the organization and contribute to guiding the strategic operations for the company.
The Client Experience team is seeking an experienced, results driven team member to support strategy, process design, planning, implementation and management of new programs including ongoing leadership of specific key initiatives within the Service Operations and Client Success teams. A major component of this role is scoping information with clients and using understanding of their current process to develop sustainable, beneficial solutions to implement. The role is highly collaborative, and you will be expected to create clarity in a complex organizational environment, generate energy through a bias towards action, and deliver results. We need you to be a project manager who tenaciously makes sense of disjointed processes or systems, continually striving for the best possible operational outcomes in a Care and Service Center Operations model. This position is always evolving. We encourage you to be authentic and think about how your strengths and interests align with our mission. You will need to be an agile thinker and able to work in an environment that is in flux. This is a position that offers the ability to make a substantive mark on the organization’s structure of an up and coming company with exponential growth opportunity.
Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
What you will do:
Your background & requirements:
Preferred - 5+ Years Operations experience in a Contact Center/Production environmentPreferred - 3+ Years of healthcare/prior authorization/UM experience
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
The salary range for this position is $80,000-$95,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
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Cohere Health will simplify healthcare by enabling patients, physicians, and health plans to collaborate on getting the right care -- at the right time, at the right place, and with the right value. Our focus is to enable an efficient, transparent...
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