Customer Support Supervisor - job 6 of 9

Company overview:Hi we're Clerkie, a fintech startup based in SF. We're a team of nearly 30 spread across the country, and we're on a mission to help Americans get out of debt.The consumer debt crisis is at an all-time high ($17T) and most Americans live paycheck-to-paycheck. When people fall into debt, it's typically driven by scenarios outside of their control, and for many families, it can be incredibly difficult to navigate. We're here to help Americans manage their debt and give them the tools to succeed. We work closely with borrowers to help triage their financial situation, increase their credit score, and automatically negotiate their outstanding debts. We provide powerful and innovative tooling to both consumers and creditors to streamline repayment through the next generation of financial tooling.Clerkie launched in 2018 and has significant financial backing from leading financial and venture institutions like Citi, Left Lane Capital, Wellington Ventures, Flourish Ventures, and Vestigo Ventures.Culture:Every day, we obsess about how we can provide the best possible experience and outcome for our users. Our goal is to create a lasting business, one that uses true innovation to rethink the financial journey for Americans.We're a group of hard-working professionals who are located across the US - 4 different time zones! We have a customer-first mindset and an appetite for getting stuff done. We're looking for a team member to help us deliver life-changing solutions to those who need them most.What we look for:• You can pivot on the fly. Clerkie is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You're not looking for a boring job.• You have a "can do" attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn't scare you, but rather empowers you to take 100% responsibility for achieving our mission.• You've got positive energy. You're optimistic about the future and determined to get there.• You're never tired of learning.• You appreciate direct communication and look for feedback. You're both an active communicator and an eager listener.Why work for us:• Competitive salary + equity• Top-notch medical, dental, and vision• 401k & retirement benefits• Fully remote position• Fantastic coworkers• Annual destination company retreat• You'll have the opportunity to see how all aspects of the business operate and have the chance to be a part of a startup from the very beginning.Job Description:As an Account Executive at Clerkie, you will play a pivotal role in driving our sales efforts and expanding our client base. You will be responsible for closing deals within our sales team, building connections with potential partners, and leveraging your expertise in at least two of the following areas: startup sales, enterprise sales, or sales within banks/collections.You will work closely with the Director of Business Operations and the broader sales team.Responsibilities:• Identify and pursue new business opportunities (while working in tandem with SDRs) and focus on target markets and industries.• Build and maintain relationships with key decision-makers and stakeholders.• Lead negotiations and close deals effectively to meet sales targets.• Collaborate with cross-functional teams to ensure seamless execution and delivery of solutions to clients.• Stay updated on industry trends, market dynamics, and competitor activities to inform sales strategies.What You'll Need:• Demonstrated expertise in startup sales within the enterprise infrastructure space for large banks and collections agencies (preferred).• Knowledge of the debt industry or a strong ability to build personal connections and close deals (preferred).• Proven experience in sales, with a track record of success in closing deals and selling core infrastructure solutions to financial institutions.• Ability to be a good and patient thought-partner that can gather product requirements and use cases from existing and potential FI partners.• Ability to partner with the product team (PMs and Design) to put together new demos and new features in a fast pace environment.• Excellent communication, negotiation, and interpersonal skills.• Ability to thrive in a fast-paced startup environment and work effectively within a small team.Nice-to-Haves:• Experience in consumer and personal finance, especially at a startup.• Experience with Hubspot or similar CRM tools.Other criteria and cultural fitness:• Passion for Clerkie's mission of empowering everyday families to manage their finances and get out of debt.• Committed to being a part of something bigger than yourself.• Excitement for being part of a small team and self-driven in a fast-paced environment.Salary: $50k - $110k (+ equity / bonus)Additional compensation in the form(s) of equity and/or bonus are dependent on the position offered. Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skill set, and location.Want to be a part of something bigger than yourself?Submit your resume and share why you are passionate about joining our team. Clerkie is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.Note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.