Medical front desk receptionist

Title : Medical Front Desk ReceptionistLocation : Margate, FL 33063Duration : 6 MonthsPayrange : $15 - 17 / hr.Essential Functions :Bilingual English / Spanish requiredCheck-In :Greet patients and other visitors arriving for appointmentsCheck patients in : (enter demographics, insurances, and authorizations)Responsible for the timely verification of medical insurance benefitsVerify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visitCoordinate with patients regarding their insurance benefits and medical provider programCollect all co-payments / balances upfrontCall PCPs to obtain referrals and / or authorizations if required by new insuranceObtain new providers information to add to System.Obtain, verify, and enter patient information into EMR. Ensures the accuracy of all entriesScan paperwork to EMRComplete end-of-day closing dutiesAssist in cross-training new personnel on front desk dutiesAnswer phones promptly and courteously, handle requests and inquiries, or route as appropriateCheck-Out :Check out every patientMake follow-up appointments and follow appointment scheduling protocol and forcing power protocolPost charges and keep the posting of capitations up to dateFax back the notes to the PCP or referral physicianCollect Co-payments for Self-Pay Patients or any pending co-payments to be collectedScan all supporting documentation into the patient’s chartEssential Functions :First point of contact between patient and office.Greet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiriesOptimize provider schedules and patient satisfaction with efficient schedulingCommunicate with the Doctor and Office Manager of scheduling changes and updatesVerify patient insurance records and obtain authorizations for servicesMaintain office inventory and equipment by ordering necessary suppliesJob Specifications : High School DiplomaHigh School Diploma1-2 years of Customer Service experienceAbility to handle multiple tasks simultaneously in a fast-paced environmentAbility to handle and diffuse patient complaints and disagreementsExceptional communication and interpersonal skillsExperience navigating Electronic Medical Records and OutlookBilingual English / SpanishLast updated : 2024-11-19