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Customer Care Representative, PSA (Work onsite in-office) image - Rise Careers
Job details

Customer Care Representative, PSA (Work onsite in-office)

Collectors is a leading creator of technology and services for collectors. We are looking for talented individuals for our Customer Care team to provide world-class support to our clientele globally.

Skills

  • Customer service experience
  • Fluency in English
  • Knowledge of Google Docs and SalesForce
  • Excellent oral communication skills
  • Ability to manage difficult customer situations

Responsibilities

  • Provide timely responses to customer inquiries over the phone
  • Respond and resolve customer concerns via various communication channels
  • Inform customers of company services and policies
  • Sell and place orders for memberships and supplies
  • Research and resolve customer complaints
  • Participate in outbound call campaigns
  • Attend trade shows as company representative

Education

  • Associates Degree or equivalent preferred

Benefits

  • Health Insurance
  • 401(K) Matching Plan
  • Paid vacation
  • Holiday Pay
  • Employee Discounts
  • Flexible Hours
  • Fun Working Environment
To read the complete job description, please click on the ‘Apply’ button
Collectors Glassdoor Company Review
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Collectors DE&I Review
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CEO of Collectors
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Nat Turner
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Collectors is building the future of how collectors find, buy, authenticate, track & research any type of collectible - from sports cards, coins, video game, and pokemon cards. Collectors is embarking on a radical digitalization and modernization,...

34 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$35,440/yr - $39,520/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 28, 2024

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