Job details

Customer Care Representative, PSA (Work onsite in-office) - job 2 of 2

Collectors is a leading creator of technology and services for collectors. We are looking for talented individuals for our Customer Care team to provide world-class support to our clientele globally.

Skills

Customer service experience
Fluency in English
Knowledge of Google Docs and SalesForce
Excellent oral communication skills
Ability to manage difficult customer situations

Responsibilities

Provide timely responses to customer inquiries over the phone
Respond and resolve customer concerns via various communication channels
Inform customers of company services and policies
Sell and place orders for memberships and supplies
Research and resolve customer complaints
Participate in outbound call campaigns
Attend trade shows as company representative

Education

Associates Degree or equivalent preferred

Benefits

Health Insurance
401(K) Matching Plan
Paid vacation
Holiday Pay
Employee Discounts
Flexible Hours
Fun Working Environment

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Collectors Glassdoor Company Review

3.7

Collectors DE&I Review

No rating

CEO of Collectors

Nat Turner

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By Collectors

Collectors is building the future of how collectors find, buy, authenticate, track & research any type of collectible - from sports cards, coins, video game, and pokemon cards. Collectors is embarking on a radical digitalization and modernization,...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Sports & Recreation

TEAM SIZE