Collision Center Office Writer

The Ed Napleton Automotive Group is looking for our next Collision Center Office Advisor. Located at Napleton Wyoming Valley Collision Center, the Office Advisor is a critical role, working as a liaison to our customers, vendors, as well as internal management and accounting teams. You will play an active role in the Collision Center by providing accurate accounting and timely communication throughout the collision repair process.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Pay Plans above industry standard
• Family Owned and Operated- 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401k and additional benefits
• Accrued Vacation Time
• Discounts on products, services, and vehicles
• Extensive and ongoing training with specialists

Job Responsibilities:

• Work with customers and insurance companies to ensure we provide quality repairs completed within a reasonable timeframe
• Write repair orders with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with management and the accounting office to ensure work is being done accurately
• Exhibit a positive attitude and strong work ethic with customers and co-workers
• Utilize the provided tools and procedures in place as required

Job Requirements:

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Previous automotive cashiering or advising experience is a plus but not required
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws