Customer Account Executive - Retention/Sales

Welcome to Comcast, a leading telecommunications company dedicated to providing top-notch services to our valued customers. We are currently looking for a highly motivated and customer-focused individual to join our team as a Customer Account Executive - Retention/Sales.As a Customer Account Executive, you will be responsible for managing and retaining our existing customer accounts while also... driving sales to meet and exceed our company goals. Your main goal will be to build strong relationships with our customers and ensure their satisfaction with our products and services.We are looking for someone who is passionate about delivering exceptional customer experiences and thrives in a fast-paced, dynamic environment. The ideal candidate will have excellent communication and sales skills, as well as a strong understanding of the telecommunications industry. If you are a results-driven individual who is ready to take on new challenges and contribute to our company's success, we want to hear from you. Manage and retain existing customer accounts by building strong relationships and ensuring customer satisfaction. Drive sales to meet and exceed company goals, including upselling and cross-selling products and services. Provide top-notch customer service, responding to inquiries and resolving any issues or concerns promptly and effectively. Maintain a comprehensive understanding of our products and services, as well as the telecommunications industry as a whole. Act as a brand ambassador for Comcast, promoting our company's values and mission to customers. Utilize effective communication and sales techniques to effectively communicate product and service offerings to customers. Continuously evaluate and improve customer retention and sales strategies to meet changing market trends and customer needs. Collaborate with cross-functional teams, including marketing and customer service, to ensure a seamless customer experience. Meet and exceed individual and team performance metrics, while also demonstrating a strong commitment to customer satisfaction. Embody a positive and proactive attitude, striving to go above and beyond for our customers and the company's success. Comcast is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics