Job details

Customer Success Associate Director, Advertising (DSP)

CommerceIQ is looking for an Associate Director of Advertising (DSP) to manage display advertising campaigns and grow relationships with customers. The role involves overseeing and managing display advertising campaigns on various platforms and helping customers achieve profitable revenue growth using the platform.

Skills

Experience in running paid media campaigns
Strong analytical and problem-solving skills
Excellent communication and presentation abilities
Knowledge of bid and budget management, content optimization, and promotion planning
Project management experience
Track record of retaining Enterprise customers in SaaS space

Responsibilities

Plan, organize, and manage display advertising on platforms like Amazon DSP, Walmart Connect, and The Trade Desk
Analyze campaign performance and provide strategic recommendations
Collaborate with internal teams to align display advertising strategies with paid search campaigns
Act as a liaison between external partners and clients
Provide training, support, and troubleshooting assistance to customers
Perform deep data analysis to drive action and showcase platform value
Coordinate service requests with technical teams to ensure high customer satisfaction
Advise Sales team on upselling and cross-selling opportunities