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Customer Success Manager, Ecommerce

CommerceIQ is seeking a Customer Success Manager to help brands achieve profitable revenue growth using their AI-powered digital commerce platform.

Skills

Strong communication skills
Project management experience
Advanced Excel and/or SQL skills
Analytical problem-solving ability

Responsibilities

Understand ecommerce needs of customers and apply products to meet those needs
Assist with customer onboarding, training, and deployment of best practices
Take ownership of service requests and coordinate with support teams
Collaborate with internal teams to shape new features based on customer feedback

Education

Bachelor's degree in Business, Marketing, Communication, Economics or related field

Benefits

Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Unlimited PTO for full-time employees
Paid parental leave
Long-term incentives in the form of stock options

To read the complete job description, please click on the ‘Apply’ button

CommerceIQ Glassdoor Company Review

3.8

CommerceIQ DE&I Review

3.6

CEO of CommerceIQ

Guru Hariharan

Approve of CEO

To build the modern operating system for brands to win in e-commerce

MATCH

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FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Internet & Web Services

TEAM SIZE

LOCATION

Hybrid, based in Seattle, WA

SALARY RANGE

$107,000/yr - $179,000/yr

EMPLOYMENT TYPE

Full-time, on-site

DATE POSTED

October 10, 2024

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