Senior Product Manager - Identity, Access Management, and Security (m/f/x)

A Senior Product Manager at commercetools focuses on the evolution of security, compliance, and audit offerings. This includes conducting research in the commerce security sector, collaborating closely with UX designers and engineers, and contributing to product vision and strategy. You'll also be responsible for defining the roadmap for your team, ensuring data security and regulatory compliance, and building solutions that bring value to our clients.

To excel as a Senior Product Manager at commercetools, candidates should possess at least 2 years of product management experience, ideally in the digital commerce or security fields. A degree in Computer Science, Information Security, Business Administration, or a related discipline is important for providing a strong foundation. Knowledge of compliance frameworks and familiarity with API-based SaaS products will be advantageous.

Successful candidates will demonstrate strong analytical skills to translate complex data into actionable product decisions, as well as excellent communication and collaboration skills to foster relationships with stakeholders and clients. Basic knowledge of APIs, SaaS products, and security frameworks is also vital.

At commercetools, we care about the professional growth and well-being of our team members. As a Senior Product Manager, you will have access to a learning and development budget, Academy training sessions, and online courses through Coursera and Babbel. We encourage continuous learning and offer a supportive environment to help you advance your career.

The work environment at commercetools is hybrid, allowing you to work three days a week in the Berlin or Valencia office, and the rest remotely. This flexible arrangement promotes a positive work-life balance while fostering collaboration and innovation amongst teams in a diverse, inclusive workplace.

It's important to discuss specific projects you've led that relate to security and compliance. Highlight your deep understanding of the sector, showcasing how your decisions were informed by customer needs and regulatory requirements. Providing examples of your innovative problem-solving approaches can illustrate how you effectively drove initiatives in your previous roles.

Discuss the methods you use for prioritization, such as stakeholder feedback, user research, and industry trends. Emphasize your ability to balance technical feasibility, customer demands, and business goals, and provide a structured process for how you reach those decisions.

Explain how you actively seek and incorporate customer feedback into your decision-making. Share examples of how feedback directly influenced your product strategies and led to successful outcomes. This highlights your commitment to championing customer needs.

Be prepared to narrate a specific challenge and the steps you took to resolve it. This could include mitigating risks, addressing stakeholder concerns, or pivoting based on new information. Demonstrating resilience and strategic thinking is key to portraying your effectiveness as a Senior Product Manager.

Detail your experience with product management frameworks, such as Agile or Lean. Explain how these methodologies fit into your workflow and help improve collaboration, efficiency, and product delivery. Illustrating your adaptability to different frameworks shows your versatility.

Discuss your strategies for effective communication and collaboration with engineers, including regular check-ins, shared goal setting, and continuous feedback loops. Emphasizing your ability to create a positive team dynamic will demonstrate your leadership qualities.

Share your methods for keeping up with the constantly evolving security compliance landscape, such as attending industry conferences, networking with professionals, and subscribing to relevant publications or online forums. This shows your proactive approach to continuous learning and awareness.

Explain the key performance indicators (KPIs) you consider essential, such as customer satisfaction, adoption rates, operational performance, and compliance with regulatory standards. Providing quantifiable examples will demonstrate your analytical mindset.

Articulate your process for ensuring alignment with company goals, focusing on how you involve stakeholders in the vision-setting process, conduct alignment meetings, and adjust metrics to reflect the broader strategic plan. Discussing cross-departmental collaboration illustrates your understanding of the bigger picture.

Share your passion for the role, focusing on how security and compliance play a pivotal role in fostering trust and innovation within the commerce sector. Discuss how you envision contributing to meaningful changes as a Senior Product Manager at commercetools, reinforcing your enthusiasm for the position.