Job details

Commercial Operations Director

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

The Trade Desk is a leading global advertising technology company that empowers advertisers with advanced tools to reach their target audience effectively. We are seeking a talented individual to join The Trade Desk as the Commercial Operations Director for the Western region. As a trusted business partner, you will work closely with the regional go-to-market leadership, providing strategic and tactical support for the Sales and Client Services Teams in Los Angeles, San Francisco, and Denver.

Reporting to the Head of NAMER Commercial Operations, you will play a vital role not only supporting Western commercial leaders, but as a part of a larger NAMER and global team. Your responsibilities will involve designing and delivering timely and business-critical data insights, driving the adoption of sales tools and processes, reviewing and advising on strategic deals, and contributing to long-term strategic projects.

Responsibilities:

Commercial Data Insights: Identify and translate data into actionable insights that answer key business questions, inform executive decision-making, and support strategic planning. Examples include weekly pacing reporting, pipeline reviews, revenue analytics, and business reviews. Provide actionable insights on business performance to drive productivity and disciplined management for sales and client services teams. Spearhead the development of new data insights for commercial teams across The Trade Desk.

Sales Tools and Process Enablement: Develop and drive the adoption and enablement of sales tools and processes, partnering with Commercial Training and Business Engineering to ensure teams have the necessary resources and training to maximize their efficiency and effectiveness. Continuously assess and improve these tools and processes to enhance operational impact and efficiency.
Strategic Deal Review: Facilitate and advise on strategic deals, working closely with cross-functional teams to evaluate and provide recommendations. Ensure alignment with the company's strategic objectives and optimize deal structures to drive revenue growth. Partner with cross-functional teams to stand-up deal-structuring best practices and deal performance tracking.
Long-Term Strategic Projects: Lead and execute on specific long-term strategic projects that impact the North America Commercial Operations function and broader organizational goals. Collaborate with various teams including Finance, Legal, Product & Engineering, and Commercial Training to drive successful project outcomes.

Who You Are:

Business Acumen and Consultative Approach: Demonstrated experience in driving productivity and disciplined management for sales and/or client service teams. Strong business and emotional intelligence with the ability to deliver insights and build consultative, objective business partnerships. Excellent analytical skills, problem-solving abilities, and attention to detail.
Grit and Agility: Proven track record in tackling complex, cross-functional challenges in a fast-growing business environment. Ability to operate at both executive and tactical levels. Hands-on mentality with a focus on troubleshooting details and effectively marshalling resources to achieve objectives. Able to anticipate leadership needs and driving initiatives autonomously.
Openness & Change Management: Experience driving and managing change in a fluid growth environment. Able to influence through actions and results rather than authority. Expert in managing concurrent initiatives in complex matrixed environments and make actionable decisions in the absence of perfect information and shifting circumstances. Comfortable working with a high degree of ambiguity.

Required Experience:

9+ years of work experience in sales operations and/or client service operations & strategy function. AdTech or SaaS industry experience preferred.
Strong analytical mindset with experience in data analysis and reporting. Skilled in Excel/Google Sheets (pivot tables, lookups, arrays, some modeling).
Solid understanding of sales tech stacks and tools such as CRM systems, BI applications (e.g., Tableau), and sales planning tools (e.g., Anaplan).
Deep experience in leading the design and scaling of business processes using multiple tools. Strong understanding of various tools and technologies used to optimize and streamline business processes.

Proven ability to build relationships and effectively communicate with senior commercial and cross-functional leaders. Experience driving change and leading through influence in a matrixed environment.
Demonstrated ability to execute strategically and drive projects from conception to completion.

Join our dynamic team and contribute to shaping the future of advertising technology!

#LI-KS1

Our Compensation and Benefits ( for NY, CO, CA, and WA residents only)

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is

$133,700 -$245,100

In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click

here

to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave.

The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.