Communications Specialist

Job Description:

Overview: The Communications Specialist will be part of a larger project team with responsibilities of taking complex issues and summarizing those issues in a way that will enable effective decisions by leadership. To be successful in this role the applicant will need to be able to work with technical resources and understand technical issues and then translate and simplify those technical issues into business drivers that stakeholders are able to base decisions on. The ideal candidate will have background in the telecom space and the ability to communicate effectively in both written and verbal forms. The candidate does not need to be technical but they will need to be able to work with and understand team members that are primarily focused in the technical space.

Required Skillsets

· Minimum 3 years of experience as a technical/business writer

· Excellent communication skills (written/verbal)

· Proven ability to take complex issues and summarize/simplify the issue and associated business impact

· Must be very detail oriented and take pride in your work

· Demonstrated ability to ask probing questions to drive out issue root cause

· Background in the mobile customer care, ordering and billing platforms a plus

Background in MSO/Cable a plus

Job Type: Contract

Salary: $29.62 - $43.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Stamford, CT 06902: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Writing skills: 1 year (Preferred)

Work Location: In person