Community Engagement Manager - (Columbia, SC)

About the role:

Unite Us is hiring a Community Engagement Manager with entrepreneurial ambition and passion for public health. You will be responsible for strategizing, planning and implementing the rollout of Coordinated Networks, with a specific focus on building buy-in with local stakeholders. Beyond technical implementation, you will conduct outreach, host meetings, and build relationships with clinical providers, government agencies and community-based organizations to foster a sense of trust through our proven approach to build strong communities of organizations that work together. You'll be a key part of a small team, so the ability to effectively manage projects and work closely with others is a must.

What You'll Do:

• Lead project implementation from end-to-end within your assigned region of the state
• Identify key organizations and influencers across core service domains to engage in the network
• Conduct provider interest meetings and maintain a pulse of community interest and engagement
• Deliver best practices for process workflows, based on specific client use cases, evolving industry standards, and an understanding of related tools
• Build and maintain strong, long-lasting customer relationships with key stakeholders and executive sponsors by becoming a valuable resource
• Act as a client advocate to drive the adoption of Unite Us within network organizations and their community partners
• Collect customer feedback on a regular basis and to share relevant product/service feedback
• Analyze data to provide deeper insights and smarter understanding of network performance and patient outcomes

You're a great fit for this role if you have:

• Excellent communication and presentation skills – you're an active listener who can build relationships, break down complex ideas and tailor your message to a specific audience
• Demonstrated success managing complex projects and implementations with poise and confidence
• Self-starter motivation with strong organizational and time management skills – you make things happen!
• Both professionalism and determination- you build trust with clients by consistently overdelivering
• Comfortability engaging with end-users, promoting Unite Us, and generating buy-in across multiple stakeholder groups
• The ability to thrive in a variable and demanding startup environment - you are solutions oriented and highly adaptable
• A passion for healthcare or human services
• At least 2 years of applicable, community based experience

Environmental Job Requirements & Working Conditions:

• This position is based in Columbia, South Carolina but open to SC residents across mid-land region.
• This position includes 30% travel within your assigned region.
• All team members in departments that must be available for in person meetings (currently Customer Success, Networks & Sales) must submit proof of Covid-19 vaccination and booster, or receive an approved accommodation. Accommodations will be reviewed and approved on an individual basis.
• All team members will be required to pass a background check which includes criminal, employment, and education verification
• This position requires software access level C

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

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