Community Support Representative

About the Role

We are looking for someone with great customer service ability, who is excited to help people and solve problems to join our Community Support team. This person is positive, personable, passionate, and good at multitasking. As a contributor on the Community Support team, you are a confident decision-maker, strong verbal and written communicator, are a proactive problem-solver and able to work cross-departmentally with ease.

What You’ll Do

At a Minimum, We’d Like You to Have

Ideally, You'll Also Have

Compensation, Benefits and Perks

This role has a base pay rate of $19.71 - $24.52. We offer competitive benefits that support you and your family as part of your total rewards package at Houzz

Benefits and perks include:

Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation.

We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers’ efforts to be themselves and share their lives at work.

If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process.

Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans

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Be Who You Are and Do What You Love at Houzz

About Houzz

When founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality.

So they built Houzz.

Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro () provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably.

Our Mission and Core Values

We're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we’re all here for one purpose: make the home remodeling and design process more fun and productive for everyone.

Our Mission

To create the best experience for home renovation and design.

Our Core Values

At Houzz, we collaborate to accomplish our goals, always working as a team. We aim to build a culture of inclusion — celebrating and leveraging our differences for the betterment of one another, our products and our community. We take pride in making each person feel at home.

Houzz is revolutionizing the home remodeling and design industry. Our global community of more than 65 million homeowners and home design enthusiasts use our platform to make their home dreams a reality, and over 3 million home professionals grow and manage their businesses with Houzz Pro. Houzz has been named one of the most innovative companies in the world by CNBC and others, and is backed by top venture capitalists. At Houzz, you can help build the future of an industry worth over $1 trillion in the U.S. and Europe alone.

Our team members play a key role in guiding the direction of our company and work across multiple groups to implement fresh ideas that make Houzz the industry leader. If you are interested in transforming the lives of the tens of millions of people who are designing, remodeling and decorating their homes – and the millions of pros using Houzz Pro software to run more profitable, efficient businesses – you’ve found the right place!

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