Staff Software Engineer (DevOps), Augmedix (Bangladesh)

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About The Role:

As a critical member of a cross-functional agile journey team, the Staff Software Engineer (DevOps) will be responsible for managing full cloud infrastructure, building new deployment CI/CD pipelines, and implementing the latest security policies. We are looking for someone with a cloud-first mindset who must leverage many AWS technologies, including serverless, queues, pipelines, and advanced databases, to build a scalable solution. Who must be passionate about cloud best practices, keeping abreast of relevant AWS PaaS solutions, code quality, and security.

Job Responsibilities:

• Automate product build and release processes and maintain it.

• Troubleshoot, analyze, and remedy planning support for escalated issues reported from frontline/customer-care and IT troubleshooting team on cloud infrastructures.

• Work with developers and QA engineers to create, maintain, and improve build and delivery processes using Continuous Integration and Continuous Deployment

• Design, plan, and implement HIPAA-compliant and fault-tolerant software cloud IT infrastructure solutions.

• Implement monitoring and logging tools for servers and services to track and identify issues.

• Work on cost optimization to control cloud expenses and analyze and resolve software cloud infrastructure issues.

• Own and maintain server configurations for Linux and Windows-based VMs

• Implement SSL Certificates, DHCP, DNS, Domain Controllers, Firewalls, and Access Lists.

Job Requirements:

• Bachelor of Science in Computer Science or equivalent degree

• 3+ years experience in different Linux distributions like Red Hat, Cent OS, Amazon Linux, Debian, Ubuntu

• 3+ years experience with AWS cloud hosting solution and its various services like EC2, Kinesis, Aurora, EKS, NLB, ELB, S3, RDS, VPC, SG, IAM Policy, etc.

• Experience in Release Automation and Continuous Integration and Deployment processes with popular DevOps tools primarily using Jenkins, Rundeck, Chef, and Ansible.

• 2+ years’ experience in working with GIT for version control.

• Experience in docker container management, relational database management, and web service management like nginx and tomcat

• Strong writing and English communication skills

Nice To Have/Quick Win:

• Knowledge of core Java and back-end application development is a plus

• Experience in working with AWS OpsWorks, Kubernetes, and Terraform is an advantage

• Experience in working with Ticket management and tech document management for tracking projects and knowledge of HIPAA rules and requirements.

• Experience in working with overseas (preferably US-based) clients and agile teams and methodologies.

• Familiarity with highly scalable design and deployment.

• Experience in designing and promoting cloud infrastructures.

Details:

• Working days: Monday - Friday (Hybrid)

• Shift: (11AM to 8PM/ 8PM to 3 AM)

• Fully Subsidized Meals & Snacks.

• Transportation drop off

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.