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Manager - Technology Implementation

About Us:


At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects.  Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients.


You will have the opportunity to leverage your experience, creativity, and skills to impact your clients and influence the trajectory of our firm to achieve growth for the team and your career.


We are honored to be recognized as a “Best Place to Work” in Southern California and listed as one of INC.’s 5000 fastest-growing private companies in the U.S.


Location: Serving our clients in Los Angeles, Orange, San Diego, and Ventura counties (Hybrid)



Role Description:


You will be leading complex projects and be responsible for communications, project scope, schedules, risks, and resource planning.  In your key position on the engagement, you will be setting the direction for the team and be the main point of contact for the client.  We will depend on you to plan, organize, track, and drive technical teams.  As you develop your relationships, you will have the opportunity to grow our presence on the account and bring value to the client.  


Also, as a valued member of the company, we would invite you to contribute to the growth of the firm.  Your participation could be on the account, practice areas, recruiting, mentoring, or internal initiatives.



We look for our Senior Managers to have several of the following:
  • 2+ years performing in a project manager role
  • 6+ years of total experience
  • 3+ yrs with a premier consulting firm
  • Experience as a project manager on fast-paced, complex projects
  • Ability to manage blended resource teams and achieve measurable results
  • Hands-on approach to client delivery and detail-oriented
  • Experience working in the Agile methodology (e.g., planning/running sprints, backlog prioritization, retrospectives, and leading scrum teams)
  • Technology implementation experience (e.g., data, ERP, CRM, Cloud-based Apps, e-Commerce, or other digital)
  • Process optimization project experience
  • Organizational change management or user adoption experience
  • Ability to win project extensions and reassignments by building strong client relationships


You'll fit right in if you:
  • You provide an excellent customer experience through your client interactions and deliverables
  • You are excited for growth and open to change
  • You are deeply interested in being a team player and building relationships
  • You are proactive in taking on responsibilities and accountability
  • You are dedicated and driven towards achieving goals


Benefits
  • Competitive base salary plus a generous upside variable compensation model
  • Annual performance reviews that are straightforward and transparent
  • PTO plus holidays plus sick time
  • Sabbatical program
  • Health, dental, vision, term life, AD&D
  • Retirement plan with company matching
  • Continuous education investments to grow your skills & knowledge
  • Small firm feel and direct relationships with the Executive Leadership Team
  • Opportunity to design and build a firm
  • Remote working options
  • Opportunity to build a professional network in your own community


$120,000 - $180,000 a year

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager - Technology Implementation, CompassX Group

At CompassX, we're all about innovation and transformation, and as the Manager of Technology Implementation, you will play a vital role in shaping the future for our clients and our firm. Based in Southern California, your primary responsibilities will involve leading complex projects that require you to communicate effectively, manage project scopes, schedules, risks, and resource planning. This is not just a desk job – you'll be the main point of contact for clients, driving teams toward successful outcomes while building lasting relationships. With a minimum of 6 years of experience, including 2+ years in a project management role and several years in a premier consulting firm, your expertise in technology implementation and Agile methodologies will be essential. You’ll tackle exciting challenges involving data, ERP, CRM, and cloud-based applications, all while optimizing processes and steering organizational change. At CompassX, we value creativity and collaboration, so your insight will be appreciated as you participate in various practice areas and internal initiatives. We offer a competitive salary ranging from $120,000 to $180,000 and a generous benefits package designed to nurture your growth. If you're ready to take control of your career and make a tangible impact within a supportive environment, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Manager - Technology Implementation Role at CompassX Group
What are the responsibilities of the Manager - Technology Implementation at CompassX?

The Manager - Technology Implementation at CompassX is responsible for leading complex projects, which includes managing communications, project scope, schedules, risks, and resources. You'll be the main point of contact for clients, ensuring that project milestones are met while nurturing strong client relationships. As a leader, you'll plan, organize, and track technical teams, significantly influencing project outcomes and driving project success.

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What qualifications are needed for the Manager - Technology Implementation position at CompassX?

To be successful as a Manager - Technology Implementation at CompassX, you should have over 6 years of total experience, with at least 2 years in a project management role. Experience with a premier consulting firm is crucial, alongside a strong background in technology implementation and Agile methodologies. Candidates with expertise in data, ERP, CRM, and digital transformation projects are preferred, along with experience in organizational change management.

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What benefits does CompassX offer for the Manager - Technology Implementation role?

CompassX provides a competitive base salary plus a variable compensation model, comprehensive health benefits, a retirement plan with company matching, and continuous education investments. Employees enjoy PTO, holidays, sick time, and even a sabbatical program. The company culture prioritizes growth, fostering a supportive and community-oriented work environment for its team members.

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How can a Manager - Technology Implementation at CompassX contribute to the company's growth?

As a Manager - Technology Implementation at CompassX, you have the opportunity to contribute not only through direct client interactions but also by participating in internal initiatives, mentoring junior staff, and engaging in practice areas. Your insights can help improve company strategies and increase client satisfaction, driving growth both for the firm and your career.

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What is the work environment like for the Manager - Technology Implementation at CompassX?

CompassX promotes a hybrid work environment, allowing you to work closely with clients in Southern California while also offering remote working options. The company is known for its small-firm feel, enabling you to foster direct relationships with the Executive Leadership Team and collaborate closely with peers. This supportive atmosphere encourages idea-sharing and innovative thinking.

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Common Interview Questions for Manager - Technology Implementation
Can you explain your experience with project management and leadership in the context of technology implementation?

In answering this question, focus on specific projects you've managed, emphasizing your leadership style, how you approached challenges, and the successful outcomes. Discuss your familiarity with methodologies like Agile and how they helped streamline processes in technology implementation.

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How do you prioritize project tasks and manage changing scopes in a project?

Illustrate your task prioritization strategies, perhaps mentioning tools or methodologies you use. Discuss how you've navigated scope changes in previous projects, emphasizing communication with stakeholders to ensure alignment and success.

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What strategies do you employ to build and maintain strong client relationships?

Share your approach to client engagement, showcasing specific tactics like regular check-ins, gathering feedback, and fostering an open dialogue. Highlight the importance of setting expectations and being proactive in addressing concerns.

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Describe a challenging project you led and how you overcame obstacles.

Choose a specific project and detail the challenges faced. Discuss your problem-solving approach, how you rallied the team, and the final outcome. It's essential to convey resilience and adaptability.

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How do you ensure your technical teams remain motivated and productive?

Talk about your leadership style, any motivational techniques you implement, and how you encourage collaboration and accountability within the team. Providing evidence of successful team outcomes can strengthen your answer.

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What experience do you have with Agile methodologies, and how have you applied them in your previous roles?

Provide examples of how you've utilized Agile practices in past projects, focusing on specific rituals like sprint planning and retrospectives. Explain how these practices improved project delivery and team dynamics.

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What tools do you use for project management and why?

Discuss tools that you are proficient in, whether it's software for tracking project timelines, collaboration tools, or resource management applications. Explain how these tools have benefited your project delivery.

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How do you approach risk management in your projects?

Share your strategies for identifying, assessing, and mitigating risks early in the project lifecycle. Include examples of risks you've managed in the past and how you communicated those to your clients.

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Can you discuss a time when you had to lead a team through organizational change?

Select a relevant experience where you led a team through change. Discuss your leadership, communication, and support strategies to help team members adapt successfully and maintain productivity.

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What do you believe are the critical skills for a Manager - Technology Implementation?

Discuss a blend of both technical and soft skills necessary for the role, such as leadership, technical expertise in technology implementation, excellent communication, and problem-solving. Highlight how these skills contribute to project success.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
February 12, 2025

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