Director of Social

Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. 

Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why Were Hiring

Complex is seeking a Director of Social to manage our social media team and oversee all aspects of the brand’s online social strategy and execution. The role will report to our SVP, Content Strategy, and will collaborate closely with leadership across the company to refine our approach to social platforms. This is a full-time position in the New York office.

• Collaborate with leadership across the company to develop the social media strategy for Complex’s content, commerce, and experiential initiatives
• Manage a team of social strategists, and advise the content team’s vertical social editors on strategy and execution
• Ensure healthy growth and engagement on Complex’s social media platforms through the consistent creation of high quality content
• Shape audience engagement goals and reporting systems in collaboration with the data team
• Refine Complex’s social video strategy through the creation of new series and formats
• Generate sponsorship and branded content opportunities on Complex’s social platforms through collaboration with the company’s brand partnerships and commerce teams
• Expand Complex’s relationships with external platform partners

• 5+ years of experience managing a team of social media strategists
• 10+ years of managing social accounts for a media company or brand
• Familiarity with Complex’s content, and understanding of the brand’s voice and tone
• A working knowledge of current events and historical context in all the key Complex verticals, including music, sports, style, sneakers, entertainment, and internet culture
• First-rate editorial judgment and strong understanding of online publishing and social platforms
• Strong communication and consensus-building skills, with experience collaborating with stakeholders across the company
• Video editing skills a plus

• Best in class health, dental, and vision insurance
• Healthcare FSA 
• Dependent Care FSA 
• Commuter Benefits FSA 
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.