Compliance Monitoring and Auditing Specialist

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!

The purpose of the Legal Assistant, Compliance Monitoring and Auditing is to actively monitor, audit, identify and report on potential compliance issues related to the method and manner in which the Company operates.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an office location may be required. However, this position is permitted to work at an office location if requested by the team member.
• Support monitoring and auditing activities related to dealer and service provider conduct. This includes:
• Investigating complaints and/or concerns related to dealer and service provider conduct;
• Auditing dealers and service providers for compliance with the Company’s policies and procedures and contracts and state and federal law;
• Analyzing and monitoring trends in dealer and service provider data;
• Suggesting and taking corrective action to address findings from the above-listed activities; and
• Review and audit accounts and account-level data for compliance with the Company’s policies and procedures and escalate potential compliance concerns.
• Timely assist with gathering documents and responding to regulatory inquiries;
• Support other compliance-related activities as requested

Knowledge and Skills:

• Ability to work efficiently so as to maximize the quantity of work performed without sacrificing the quality of your work product
• Strong time management and organizational skills
• Strong problem-solving skills with the ability to understand, interpret, and act on information promptly and effectively
• Ability to apply analytical skills to solve problems
• Open and receptive to ongoing feedback aimed at improving performance
• Be self-driven, motivated to help, and able to perform with minimal supervision
• Ability to speak and write clearly and professionally
• Quickly learn and become a subject matter expert in new systems/processes

Requirements:

• High School Diploma
• Minimum 2 years’ experience in a compliance, data analysis, or related legal experience
• Expertise with Microsoft suite of products, including Word and Excel

Targeted Compensation: $22.50 - $31.50/hr. + an annual bonus plan

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California Residents: Please click herefor the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Job Type: Full-time

Pay: $22.50 - $31.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• How many years of experience do you have with Monitoring and Auditing Compliance Data?
• Do you have experience writing recommendation proposals and taking corrective action to address findings?
• Do you have experience working with Attorneys?

Work Location: Remote