Account Executive

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!Job SummaryThe Account Executive (AE) is the leading force that fuels our growing customer relationships in the North American market. The AE is responsible for driving new client business within assigned territory and customer base to meet or exceed sales quota.The AE will be responsible for uncovering whitespace opportunities, building relationships across all customer organizations, and educating key stakeholders within customer base. They need to be consistently growing their pipeline and closing new services and technology contracts. The AE will need to collaborate with internal resources to identify solutions and meet customer needs.The ideal candidate is a goal driven and highly motivated self-starter who can quickly learn evolving digital tools and analytics.Duties and Responsibilities• Generate leads for new business for CompuCom by creating demand for products/services with new customers and utilizing a variety of prospecting tools/digital techniques to support demand generation efforts.• Convert leads into new clients (new logos) through sales demonstrations and completing customer negotiations. Accountable for the business results including growth, margin, and profitability.• Perform cost-benefit/needs analyses, create proposals/solutions (including SOW), etc. to meet the needs of potential external customers (including defining new growth account plans and driving sales pursuits), and close sales. Achieve sales quotas within assigned area.• Identify and build relationships/effective partnerships with customers. Design and deliver value-added sales presentations (ie. brackets, 1-1s, power points, etc) to key decision-makers, industry experts, etc. Act as a liaison between customer and the company to resolve issues and close sales.• Identify and build relationships/effective partnerships with internal key stakeholders/partners and internal resources (including Consulting, Marketing, Proposal Services, etc.).• Maintain CRM (salesforce.com) including ensuring all data is complete/up to date/accurate. Ensure completion of order entry/invoicing/customer processes for all ongoing customer business.• Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company.Basic Qualifications• Bachelor’s Degree in Business, Information Technology, or related field.• 6+ years of related experience.• Experience working with customer relationship management at multiple levels including VP/CIO.• Experience leading teams in a matrixed organization including experience in overseeing multi-delivery. Industry Knowledge of IT services and major OEM technologies.• Excellent sales, account & delivery skills with relevant IT/Product categories.• Experience preparing, writing, creating, and delivering value-add sales solution presentations and proposals.• Ability to navigate digital tools including social media platforms.Preferred Qualifications• History of successfully selling into Fortune 1000 companies.• Understanding of (or ability to quickly learn) service desk, dispatched services, life cycle services, Microsoft modern desktop, collaboration tools, and major OEM technologies and solutions.CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Regular attendance and timely appearance are essential for the completion of this work. Job Descriptions are subject to change at any time.We offer:• Health Insurance (Medical, Dental, Vision)• Basic Life/AD&D• Employee Assistance Program• Paid Holidays• Paid Time Off• 401(k)• FSA/HSA Pre-Tax Benefits• Discounts• Life/Disability PlansEqual Employment OpportunityCompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.