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Computer Operator

Company Overview:
Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
Job Overview:
Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Computer Operator at our International Data Center location.

The Computer Operator monitors the computer operations processes and ensures that all batch processing, system backups and scheduled work is completed when required. The Computer Operator identifies computer operations issues, system abnormalities, and coordinates corrective action with other areas of IDC personnel including VMS, Citrix and Oracle network specialists or as directed by the Computer Operations Supervisor. The Computer Operator updates operations documentation as directed. Monitors the IDC building operations including security, backup power and communications systems, utilities, delivery, etc. The Computer Operator works with HQ and hospital personnel to document and resolve computing issues, provides assistance with PC related hardware and software systems used by SHC, and logs and identifies problems, troubleshoots and provides advice to assist users.

The schedule for this position is Monday through Friday 1:00PM - 9:00PM Eastern Time.

Responsibilities:
Position Responsibilities:
  • Operates and monitors computer equipment; Ensure that batch jobs and system backups complete as scheduled; Maintain computer operations documentation including special instructions, system operation, troubleshooting procedures, user contacts, operations logs, etc.; Identify, resolve or escalate system resource contention issues; Identify system abnormalities and malfunctions initiating corrective action or escalating as necessary; Maintain various control logs as necessary; Assist with installation, configuration, testing, tuning and upgrading of computer systems as directed; Assist with asset management and tracking. - 80%
  • Monitor backup power and communications systems; Monitor building security provisions as necessary. - 15%
  • Work with HQ and hospital personnel to document and resolve computing issues; Provides assistance with PC related hardware and software systems used by SHC. - 5%
Qualifications:
Experience Required/Preferred:
  • 2 years of computer operations experience required
  • 2 years of VMS, Citrix and Oracle training and "hands-on" experience preferred

Education Required/Preferred:
  • High School Diploma/GED required
  • Associate's in Computer Science or related field preferred
Shriners Hospitals For Children Glassdoor Company Review
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Shriners Hospitals For Children DE&I Review
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CEO of Shriners Hospitals For Children
Shriners Hospitals For Children CEO photo
Ralph W. Semb
Approve of CEO

The Shriners' red fez and mini-scooter parades are the goofy side to their very serious support of the Shriners Hospitals For Children. The system operates nearly two dozen hospitals throughout North America. The majority of its hospitals speciali...

18 jobs
TEAM SIZE
DATE POSTED
June 10, 2023

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