Director, Account Management - Tolling

Are you a dynamic leader with a passion for developing strong client relationships and driving business growth? Conduent is seeking a highly motivated and experienced Director of Account Management for our Tolling division. In this role, you will have the opportunity to shape the strategic direction of our account management team while cultivating partnerships with our tolling clients. As a key... member of our leadership team, you will play a critical role in driving revenue and achieving overall business objectives. If you possess strong leadership skills, a proven track record in account management, and a deep understanding of the tolling industry, we want to hear from you! Join us at Conduent and take your career to new heights. Develop and implement strategic plans to drive business growth and increase revenue within the tolling division. Lead and manage a team of account managers, providing guidance, coaching, and support to ensure their success in cultivating strong client relationships. Foster a customer-centric culture within the account management team, prioritizing client satisfaction and retention. Collaborate with cross-functional teams to identify and capitalize on new business opportunities. Monitor and analyze market trends and competitor activity to inform business strategies and stay ahead of industry developments. Develop and maintain relationships with key stakeholders within existing tolling clients, serving as the primary point of contact for all account-related matters. Oversee the development and execution of client proposals, contracts, and service level agreements. Ensure the timely and successful delivery of services to clients, meeting or exceeding their expectations. Monitor and report on key performance metrics to track the success of the account management team and identify areas for improvement. Serve as a key member of the leadership team, providing insights and recommendations to drive overall business objectives. Stay up-to-date on industry regulations and policies to ensure compliance and mitigate any potential risks. Represent Conduent and the tolling division at industry conferences and events, building brand awareness and promoting our services. Continuously seek out opportunities for professional development and stay knowledgeable about the latest tolling technology and trends. Conduent is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics