Customer Relations/Business Development Manager

• Job Overview*We are seeking a dynamic and experienced Customer Relations/Business Development Manager to join our Service team. The ideal candidate will be responsible for managing customer relationships, driving business development, and ensuring customer satisfaction. If you have a passion for sales, strategic planning, and project management, we want to hear from you.• Responsibilities*- Develop and implement strategic plans to enhance customer relationships- Drive business growth through effective sales strategies and negotiations- Utilize Customer Relationship Management (CRM) software to track customer interactions and sales processes- Conduct market research to identify new business opportunities- Assists in resolving customer complaints• Supervisory Responsibilities*- Hires, trains, and supervises BDC personnel- Oversees the daily work of the BDC office- Handles discipline and termination of employees in accordance with company policy- Schedules work hours for the BDC office personnel• Experience*- Proven experience in sales, negotiation, and strategic planning- Strong background in customer relationship management and business development- Proficiency in Salesforce or similar CRM software and Microsoft Office- Excellent project management skills- Familiarity with market analysis and identifying growth opportunities- Strong communication and interpersonal skills- Ability to work independently and as part of a teamJob Type: Full-timePay: $45,000.00 - $60,000.00 per yearBenefits:• 401(k)• 401(k) matching• Dental insurance• Employee assistance program• Health insurance• Paid time off• Vision insuranceSchedule:• 8 hour shiftSupplemental Pay:• Bonus opportunities• Commission payPeople with a criminal record are encouraged to applyExperience:• Business development: 1 year (Preferred)• Sales: 1 year (Preferred)Ability to Commute:• El Paso, TX 79935 (Required)Ability to Relocate:• El Paso, TX 79935: Relocate before starting work (Required)Work Location: In person