VL Lifecycle Specialist - PCC

IntroductionAre you the type of person who plans 5 steps ahead—who can juggle multiple tasks and solve problems before others even see them? Find a career where your skills are in demand.OverviewWhat We Do:We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.Who We Are:Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.Why You Should Join Us:You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.The Volume Lifecycle Specialist manages incentives for major vendors across all sales subsidiaries. Primary duties include managing reports and payouts from vendors to identify lost incentives or discrepancies and working with vendors until resolution. The VL Lifecycle Specialist also tracks and monitors Deal Registrations to ensure advancement through the portal to achieve maximum incentive payouts. The VL Lifecycle Specialist participates in vendor-focused training activities to promote the following business efforts: increasing the knowledge base of Microsoft licensing programs and incentives, enhancing and maintaining strategic vendor relationships, and acting as the central point of contact for Sales, Licensing Sales Specialists, Finance and Microsoft regarding incentive and fee payments.ResponsibilitiesManages Cisco Incentives and CHIP Reporting from Microsoft• Pull data and modify the format.• Validate incentive payouts.• Identify discrepancies or missing incentives.• Works with the vendor through to resolution.Tracks and monitors PSX deals through the deal registration process:• Ensure deal advancement through the portal occurs in a timely and accurate manner.• Submit cases to Microsoft for escalation when necessary.• Maintain the PSX deal registration report and put it into a usable format for sales and management to use in forecasting.Creates various reports to fill requests for Licensing Operations, Product Management, Licensing Sales Support, and Sales Management• Manage and update SAB Activations.• Provide reporting for on-time true-up and renewal cases and logs.• Create pipeline reports and track closure rates.• Follow through with sales and support teams as necessary to close business and meet deadlines set by Microsoft.Develops and maintains key vendor and internal team relationships• Work closely with Product Managers to stay in alignment with company goals.• Keep abreast of vendor-specific program and product changes, along with vendor tool updates that may affect incentive payout.• Develop processes designed to create efficiencies that will support Sales & Product Management initiatives.Requirements• Advanced Microsoft Excel skills with the ability to create pivot tables and charts.• Strong business and financial analysis skills with the ability to create pipeline and forecast reporting.• Analytical with the ability to draw conclusions from data, systematic and rational.• Detail-oriented with item-by-item focus, meticulous attention to detail, and ability to proofread for accuracy.• Organized state of mind with the ability to document activities, anticipate problems, plan schedules, and monitor performance.• Independent with the ability to self-motivate.• Strong communication and negotiation skills with the ability to resolve disputes with vendors.• Excellent customer service skills, with the ability to prioritize and multitask in a fast-paced environment.• Exceptional work ethic with the ability to prioritize and meet deadlines.Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".MinUSD $46,350.00/Yr.MaxUSD $57,938.00/Yr.