Job details

Consumer Accounts Benefit File Analyst (Work 100% Remotely!)

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Businessolver is looking to bring on a Consumer Benefits File Analyst to join our team!

The Gig:

Maintain accountability for inbound and outbound files
Complete all file reconciliation and errors
Collect, analyze, and summarize data and trends
Complete risk mitigation reporting to include ongoing audits
Support team in overflow of cases related to member data
Communicate daily to alert team of issues or red flags with client data or files; reviewing warnings, errors and file and identifying team members responsible for resolution
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Identify root cause of any systemic issues

What you need to make the cut:

Bachelor's Degree or equivalent work experience
Experience with either HRIS, payroll, benefits, insurance, and/or carrier systems and processes is preferred
Experience within the Consumer Benefits, Benefit Administration (or related industries) is strongly preferred
Proven experience and understanding of FTP (File Transfer Protocol), file formats and specs
Comfort level with ETL (Extract Transform and Load) within SQL
Ability to work under pressure - you'll need to do high quality work and maintain your attention to detail under deadline
Intermediate knowledge of Excel

Proven experience with V LOOKUP & Pivot Tables

A confident, positive self-starter who achieves high performance standards with an ability to follow system & operational process flows
Curiosity for days - We are looking for great question-askers
Be consistent – yet innovative! Have the desire to understand, follow and improve processes!

The pay range for this position is $50k to $60k (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

Businessolver provides a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/recruiting-businessolver-virtual-benefits-guide/ (for eligible full-time roles)

The Businessolver Way…

Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game – and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you!

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.