Contact Center Business Development Manager III

QUALIFICATIONS:

• CCaaS, CPaaS and/or SaaS solution sales experience
• Experience with contact center operations is a plus
• Contact center industry knowledge
• Strong communication and presentation skills
• Ability to communicate on multiple organizational levels from the CxO to the contact center agent
• Excellent organizational skills
• Ability to travel up to 25%

Want to learn more about Cloud Contact Center within the Contact Center Practice? Check us out on our platform:

https://www.wwt.com/topic/contact-center

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave and Bereavement.
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT - it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All.

We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Differently abled

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 10,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Cloud Contact Center Business Development Manager to join our Collaboration Practice.

Why should you join the Contact Center Practice?

Are you looking to join a team that is dedicated and passionate about transforming organizations by leveraging the latest omni-channel contact center platforms? In this role, you will be working with WWT Account Managers, Systems Engineers, and Global Engineering Team members to identify opportunities and propose solutions that deliver on business outcomes. You will also work closely with related Contact Center OEM's and be proficient at positioning the overall value of WWT's capabilities to drive alignment and customer focused success.

What will you be doing?

In the role of Sr Contact Center BDM you will need to be a self-starter with a background in sales of contact center solutions for enterprise, public sector or government accounts with the ability to clearly articulate the benefits of these solutions and of WWT.

RESPONSIBILITIES:

• Review the existing customer base to identify opportunities for any contact center migrations
• Partner with internal WWT teams to position Contact Center solutions for customers
• Develop customer use cases and configure systems to provide customized demonstrations
• Perform demos of contact center solutions
• Support in building bills of material and assist professional services in the development of statements of work