Contact Representative (Collection Representative) - job 1 of 7

The following are the duties of the Collection Contact Representative:

• Participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
• Interprets and applies applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, in order to advise, inform, assess and collect taxes, and associated liabilities.
• Researches for and analyzes all available information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts. Explains actions taken.

Federal experience not required. The IRS Provides comprehensive training. Please see the job announcement for complete qualifications, and to apply online.

Job Type: Full-time

Pay: $37,696.00 - $60,641.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: Hybrid remote in Austin, TX