Job details

Customer Success Manager - Dedicated

Contentful is seeking a Customer Success Manager to work with customers in the region, ensuring they maximize value from the platform and deliver a stellar customer experience.

Skills

Excellent oral and written communication skills
Collaboration with cross-functional teams
Technical proficiency and interest in technology

Responsibilities

Build and maintain relationships with a book of business of enterprise accounts
Monitor and guide new customers to achieve value expectations
Drive product adoption and customer satisfaction
Lead effective customer Business Reviews
Proactively mitigate risks within the book of business

Education

College / University Degree

Benefits

Stock Options
Comprehensive healthcare package
Fertility and family building benefits
Generous paid time off
Parental leave
Annual education budget
Wellbeing stipend
Communication stipend
Office equipment stipend

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CEO of Contentful

Steve Sloan

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By Contentful

We believe that content is more than just words on a webpage; it molds digital interactions and fuels business success. Contentful helps organizations unlock the business value of their content and compose it into new digital experiences with a pl...

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