Job details

Customer Success Manager, Enterprise (f/m/d)

Contentful is seeking a Customer Success Manager to ensure that enterprise customers maximize their value from the Contentful platform while driving retention and growth.

Skills

Customer success management
Excellent communication skills
Technical proficiency with content management
Strategic thinking
Cross-functional collaboration

Responsibilities

Build and own relationships across a full book of business.
Monitor and guide new customers to ensure value expectations.
Drive product adoption and customer satisfaction.
Lead effective business reviews.
Negotiate pricing and contract terms.

Education

College / University Degree preferred

Benefits

Stock Options
Generous paid time off
Annual education budget
Wellbeing stipend
Communication stipend

To read the complete job description, please click on the ‘Apply’ button

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CEO of Contentful

Steve Sloan

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By Contentful

We believe that content is more than just words on a webpage; it molds digital interactions and fuels business success. Contentful helps organizations unlock the business value of their content and compose it into new digital experiences with a pl...

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