Job details

Customer Success Manager, Growth

Customer Success Manager role at Contentful working directly with customers to ensure they maximize value from the platform and deliver a stellar experience.

Skills

Excellent oral and written communication skills
Strong cross-functional participation and collaboration
Technical understanding and interest in technology
Customer-first mindset

Responsibilities

Monitor and guide new customers to align and achieve value expectations
Execute customer programs in collaboration with internal teams
Drive product adoption and customer satisfaction
Translate customer insights into actionable feedback
Partner with the Renewal team for customer retention

Education

College/University Degree

Benefits

Stock Options
Comprehensive healthcare package
Fertility and family building benefits
Generous paid time off
Company paid parental leave
Annual education budget
Wellbeing stipend
Communication stipend
Office equipment stipend

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Contentful Glassdoor Company Review

3.8

Contentful DE&I Review

4.4

CEO of Contentful

Steve Sloan

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By Contentful

We believe that content is more than just words on a webpage; it molds digital interactions and fuels business success. Contentful helps organizations unlock the business value of their content and compose it into new digital experiences with a pl...

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