Growth Senior DevOps Engineer

Contentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 72 nationalities across the world.

In 2022, we raised $600M in Series F funding, and we were also recognized as a certified Great Place to Work in France, Germany, Israel, US and UK. In November 2023, we acquired Heap, our largest acquisition to date, strengthening our analytics platform to provide a 360 view of users' digital experience.

Are you passionate about people and want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! #WeAreCSquad

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

We are looking for a Senior DevOps Engineer. This position could be with an office based in Paris, Barcelone, or Remotely in Spain, France, Germany & Italy.

You will be part of the Growth line. The mission of this line is to ensure a comprehensive and sustainable approach to business expansion by optimizing user conversions, elevating customer retention strategies, and maximizing our monetization efforts by catering to our user needs effectively.

Stack / Tools: AWS, Terraform, Datadog, Linux, Nginx, Kubernetes, Kafka, Zuora, Redis, Python, NodeJS, Flask/FastAPI, PostgreSQL, 

• 5+ years of professional experience in systems administration, cloud infrastructure, or DevOps.
• 5+ years background building, maintaining and supporting high traffic web backends.
• Demonstrable experience developing services/microservices in Python and/or NodeJS.
• Strong working knowledge of AWS, Kubernetes, Redis, Linux, Nginx, Kubernetes and Kafka.
• Experience building, maintaining and supporting cloud-native web application backends integrated with external systems.
• Experience with automated testing, automated builds and Continuous Delivery.
• English fluency.
• A pragmatic approach to engineering, with a focus on avoiding over-engineered solutions and an understanding of how to maintain high-quality code in a delivery-focused environment.
• Ability to work with predominantly remote colleagues distributed across EMEA.
• Desire to work in a respectful, transparent, and collaborative environment that values feedback.

• Python and relational databases.
• Python, NodeJS, PostgreSQL, Billing, Payments.
• Experience with resilient design and fault-tolerant systems (every request matters).

• Work in an agile cross-functional team with other engineers, product managers, and product designers to set up and maintain applications and services on AWS.
• Advance and evolve our modular, distributed growth platform as we launch new products and plans to new global markets.
• Design, deploy and manage tools and services to ensure a resilient infrastructure.
• Collaborate with and provide mentorship to other engineers on the development of new microservices.
• Ensure the implementation of essential monitoring, alerting and backup solutions, with a focus on prioritizing reliability using SLOs (Service Level Objectives).
• Dedicate a portion of your time to addressing incidents and internal change requests. It's important to note that this role is not exclusively focused on incident management; the majority of your time will be devoted to creating and optimizing our services, tools and infrastructure rather than firefighting.
• Build and maintain dashboards, monitoring essential application and business metrics.
• Contribute to and enhance our tech stack, which includes technologies like Python, NodeJS, Flask, PostgreSQL, Kubernetes, Kafka, and AWS.
• Plan, develop, test, and release new features and experiments.
• Engage in pair programming, participate in code reviews, and provide ad-hoc assistance to team members.
• Collaborate with engineers across the department to identify and implement improvements to our processes and systems.
• Share your knowledge and insights across the organization through tech talks and internal/external posts.

• You’ll get to work on a variety of highly visible, mission-critical projects that directly contribute to the company’s goals.
• You’ll work with a diverse group of talented, ambitious people who are committed to working with respect and transparency.
• You’ll be exposed to the complexities of building a seamless self-serve journey across SMB, Middle Market, and Enterprise customers.
• You’ll be joining a company that truly cares about its employees and works hard to make sure your efforts are rewarded. 
• You’ll be building a product that our clients truly love and they tell us this regularly (NPS 44.1)

Why you should join Contentsquare:

▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done

▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits

▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact

▪️ Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

▪️ Work flexibility: hybrid and remote work policies

▪️ Generous paid time-off policy (every location is different)

▪️Immediate eligibility for birthing and non-birthing parental leave

▪️Wellbeing and Home Office allowances

▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours

▪️ Every full-time employee receives stock options, allowing them to share in the company’s success

▪️We offer many benefits in various countries -- ask your recruiter for more information

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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