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Regional HR Administrator

The APAC HR Operations team is responsible for all HR administration relating to the employee lifecycle for Asia Pacific. This role will be the subject matter expert for South Asia but will work with other Regional Administrators to support all employees across the APAC region.

The team also manages global and regional processes such as salary review, promotions, performance management cycles and supports the region with providing data and insight relating to our people.

The successful candidate for this role should be meticulous and have close attention to detail with a drive for quality outputs. They should look to drive operational excellence and seek for continuous improvement in all HR processes and policies.

This is a great opportunity for someone to expand into a regional remit, to learn and understand more about employment law, processes and cultures across the APAC region.

Role tasks and responsibilities

Employee Lifecycle Administrative Support
 Manage the onboarding experience for employees from acceptance of offer to their first day, ensuring all relevant contractual documents are obtained and the employee is ready to start working on their first day.
 Manage the background screening process for new hires
 In conjunction with other Regional Administrators, coordinate the regional HR induction for all new joiners to APAC and deliver the session as scheduled
 Ensure all trackers and employee files are updated and accurate and comply with internal policies and processes
 Ensure employee information is held securely and in accordance with relevant legislation and best practice
 Respond to compliance queries and Internal/External audit requests as instructed by HR Operations Manager or Office Manager
 Ensure HR policies and processes are updated in accordance with changes in employment legislation and best practice for South Asia
 Supports South Asia payroll processes by liaising with the vendor, preparing payroll submissions and maintaining accurate records and reports of payroll activity.
 To deliver the best employee experience, consistently review policies and processes to ensure use of the most efficient administrative process.
 Provide pro-active support with ad-hoc tasks where necessary and ensure any issues are flagged to ensure delivery is in line with agreed deadlines
 Own other ad hoc tasks or HR Projects as assigned by HR Operations Manager

Regional HR Data and Reporting
 Be accountable for ensuring accurate employee data in all core HR Systems ensuring updates are made in a timely manner by working closely with other HR Administrators in the region.
 In conjunction with other Regional Administrators, produce headcount and relevant data reports (Management Data Pack) to the Business on a monthly and quarterly basis and/or on ad hoc basis when requested
 Gathering market data and tracking from all sources for Talent attraction and retention analysis. This includes working with Programme Manager on Diversity, Equity and Inclusion agenda to get the data required.
 Support HR Operations Manager with salary benchmarking requests (internal and external)
 Support in delivering HR related research work where required

Talent Development Support
 On a quarterly basis, provide the regional Talent Development Director with support to administer and coordinate training programs across the region
 Be responsible for capturing data in relation to training activity (attendance at courses and total training hours for the region)

 Attention to detail and a passion for admin, process and efficiency
 Good command of English language skills (spoken and written)
 Able to work to tight deadlines
 Highly collaborative, enabling a working partnership with the HR team and the business generating enthusiasm and commitment from others
 Able to work flexibly and respond to changing business priorities
 Demonstrate sound judgment and discretion
 Intermediate to advanced working knowledge of Microsoft Excel and Word
 Data and technology fluent – able to use technology and data to enable efficiency

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Regional HR Administrator, Control Risks

Are you ready to take on an exciting challenge as a Regional HR Administrator with our APAC HR Operations team? In this pivotal role, you'll be the go-to expert for South Asia while collaborating with other Regional Administrators to support our valued employees throughout the entire APAC region. Your responsibilities will include managing the employee lifecycle from onboarding to payroll processes, ensuring a seamless experience for all new hires. With an eye for detail and a commitment to operational excellence, you'll be instrumental in enhancing HR processes and policies. This position offers an incredible opportunity to learn about employment laws and diverse cultures across Asia Pacific, all while providing insightful data and analysis for our HR initiatives. If you’re passionate about HR administration and eager to contribute to a dynamic team striving for continuous improvement, the Regional HR Administrator role is perfect for you!

Frequently Asked Questions (FAQs) for Regional HR Administrator Role at Control Risks
What are the main responsibilities of a Regional HR Administrator at the company?

The Regional HR Administrator plays a crucial role in managing the employee lifecycle, including onboarding, background checks, payroll support, and compliance. They collaborate with other administrators to ensure HR processes are seamless and in line with legislation, making it a diverse and engaging role.

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What qualifications are required for the Regional HR Administrator position?

Candidates for the Regional HR Administrator role should have excellent attention to detail, effective communication skills in English, and experience in HR administration. Proficiency in Microsoft Excel and a knack for using technology to enhance efficiency are also essential to succeed in this role.

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How does the Regional HR Administrator support the onboarding process?

In the Regional HR Administrator role, you will oversee the onboarding experience, ensuring all contractual documents are collected and relevant information is shared. You will coordinate induction sessions for new employees, setting them up for success from day one.

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What role does the Regional HR Administrator play in talent development?

As a Regional HR Administrator, you will not only manage the administrative processes associated with training programs but also track attendance and training hours. You will work alongside the Talent Development Director, contributing to the region's growth through effective learning and development initiatives.

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What is the importance of data management for a Regional HR Administrator?

Data management is pivotal for the Regional HR Administrator as they ensure accurate employee data in core HR systems, produce management data packs, and support salary benchmarking. This role relies on data to inform strategic HR decisions across the APAC region.

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Common Interview Questions for Regional HR Administrator
How do you prioritize tasks as a Regional HR Administrator?

To effectively prioritize tasks, I assess deadlines and the impact of each task on the overall HR operations. Using tools like to-do lists or project management software helps keep me organized while focusing on high-priority responsibilities.

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Can you describe your experience with employee onboarding?

In my previous roles, I implemented onboarding processes that ensured all necessary documents were obtained and communicated onboarding schedules to new hires. I understand the significance of making new employees feel welcomed from day one.

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How do you ensure compliance with HR policies and legislation?

I regularly review and update HR policies based on changes in legislation and best practices. Collaborating with legal experts ensures that our processes remain compliant while supporting our employees effectively.

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What strategies do you use to improve HR operations?

I believe in continuous improvement through feedback and analytics. I analyze HR processes frequently, implement technology solutions to automate repetitive tasks, and encourage team input for innovative ideas on improving efficiency.

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Tell us about a challenging HR situation you handled.

Once, I faced a compliance issue with employee data management. I collaborated with our compliance team to develop a more structured data recording process, which mitigated risks and improved overall data integrity.

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How do you handle employee queries and concerns?

I maintain an open-door policy, encouraging employees to voice concerns. I listen actively, provide clarity on issues they face, and follow up promptly with solutions or guidance to ensure their needs are met.

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What experience do you have with diversity and inclusion initiatives?

I have worked on several diversity initiatives aimed at improving workplace inclusivity. Collaborating with cross-functional teams helped gather insights that informed our strategies for attracting and retaining a diverse workforce.

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Describe your experience with payroll processes.

In my previous role, I coordinated with payroll vendors to ensure timely submissions and accurate recordings of payroll data. I conducted monthly audits which improved payroll accuracy and minimized discrepancies.

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What skills do you believe are essential for a Regional HR Administrator?

Key skills include strong organizational abilities, attention to detail, effective communication, and proficiency in HR software. Being data-driven and adaptable to changing business dynamics is also crucial in this role.

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How do you stay updated on HR legislation and best practices?

I regularly attend HR seminars, webinars, and training. I also subscribe to industry newsletters and participate in HR forums to exchange insights with other professionals on legislative changes and best practices.

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Experts in risk and opportunity Control Risks is a global specialist risk consultancy that helps to create secure, compliant and resilient organisations. Combining unrivalled expertise, experience and reach with the power of data and technology, ...

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 4, 2025

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