Sales Development Representative

As a Sales Development Representative at Convera, you'll proactively identify and contact new prospects to set qualified appointments for our Senior Business Development Managers. Your role is vital in our Demand Generation Team, where you'll use sales enablement tools to meet revenue and appointment setting targets, driving the growth of our international foreign exchange payments and risk management solutions.

To be successful as a Sales Development Representative at Convera, you should have a background in sales, ideally with outbound calling experience. While financial services knowledge is preferred, we value diverse experiences from any industry. Strong communication skills in English are essential, and proficiency in Cantonese, Mandarin, or Bahasa will be an added advantage.

At Convera, our Sales Development Representatives have exciting career paths ahead! You can progress to roles such as Business Development Manager, foreign exchange dealing positions, or even explore other opportunities within our global organization. We prioritize internal growth and development to help you achieve your career goals.

Sales Development Representatives at Convera utilize various tools to enhance their prospects' outreach and lead generation efforts. The primary tools include Salesforce.com for managing leads, ZoomInfo for gathering prospect information, and other sales enablement platforms that help streamline the sales process and achieve performance targets.

Convera fosters a dynamic and inclusive working culture for Sales Development Representatives. You’ll be part of a diverse team passionate about making a difference in the B2B payments landscape. We celebrate different backgrounds and perspectives, and our hybrid work model promotes a healthy work-life balance while allowing you to collaborate effectively with your team.

No, specific experience in financial services is not a requirement for the Sales Development Representative position at Convera. We encourage candidates from various industries to apply, particularly those who have demonstrated outbound sales experience and a resilient attitude towards achieving sales goals.

As a Sales Development Representative at Convera, you'll enjoy an array of competitive perks and benefits. These include a performance-based bonus scheme, great career growth opportunities, a flexible hybrid work approach, paid time off for life events, and even paid volunteer opportunities. We believe in taking care of our team members so you can thrive both personally and professionally.

When approaching outbound sales, start by understanding your target market and developing a tailored pitch that addresses their unique needs. You can share specific tactics you’ve used in the past for identifying prospects, such as utilizing tools like Salesforce or leveraging industry events. Be prepared to discuss successful outcomes and learnings from past outreach efforts.

In your response, discuss your familiarity with various sales enablement tools, such as Salesforce.com or ZoomInfo. Highlight specific instances where you used these tools to streamline your sales process, track leads, or analyze performance metrics. Providing quantifiable results from your use of these tools can greatly strengthen your answer.

Discuss the specific KPIs that were relevant to your past sales roles, such as appointment setting rates, revenue generation, or customer acquisition costs. Illustrate how you actively tracked these metrics and adjusted your strategies accordingly. Sharing examples of how you exceeded these targets will demonstrate your results-oriented mindset.

When handling objections, it’s essential to remain calm and listen carefully to the prospect's concerns. Acknowledge their objections, validate their feelings, and provide an informed counterargument that focuses on how your solution can address their needs. Practice role-playing scenarios can be a great way to prepare for objections you might encounter in the role.

Share what drives your passion for sales, such as achievements, challenges, or the prospect of helping businesses improve through your solutions. Discuss how these motivations help you maintain a positive mindset and resilience in a competitive environment, especially amidst challenges commonly faced in sales.

In answering this question, recount a specific successful sales experience. Detail the circumstance, your strategy, and the outcome, ideally with quantifiable results. Highlighting techniques that led to securing the sale and how you established a relationship with the client can show your proficiency in building rapport and trust.

Discuss how you organize your daily tasks by prioritizing leads based on potential value or urgency. You might use tools like to-do list apps or CRM systems for effective time management. Sharing examples of your strategy for combining immediate tasks with long-term goals can illustrate your proactive approach and discipline.

Express your strategies for maintaining motivation during slow periods, such as setting personal goals, seeking feedback from colleagues, and diversifying your outreach methods. Providing examples of how you've turned slow periods into productive experiences will showcase your ability to remain resilient and adaptable.

Discuss various lead generation strategies you've successfully implemented in the past. This could include cold calling, networking events, social media outreach, or leveraging referrals. Explain how you assess the effectiveness of your strategies and adapt to improve results continuously.

Illustrate your communication strategies, such as regular check-ins, updating project management tools, and sharing feedback. Highlight how effective communication positively impacts your collaborative efforts with Senior Business Development Managers, ensuring seamless alignment in your shared goals and helping you meet appointment-setting targets.