CookUnity is seeking a Customer Experience Specialist to improve client satisfaction. Join our dynamic team focused on providing exceptional customer service.
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Skills
3+ years customer support experience
Outstanding English communication skills
Customer centric
Ability to organize under pressure
Positive attitude
Responsibilities
Handle all inbound requests from customers
Address time-sensitive issues
Assist clients with questions regarding their subscription and service
Escalate critical cases to CX Supervisor
Process orders and applications
Benefits
Paid in multiple currencies
Remote work flexibility
15 vacation days per year
Paid family leave
Compassionate leave
To read the complete job description, please click on the ‘Apply’ button