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Customer Experience Specialist - job 1 of 2
CookUnity is a chef-to-you marketplace looking for a Customer Experience Specialist to enhance customer interactions and provide support in a dynamic environment.
Skills
- Customer support experience
- Excellent communication skills
- Organizational skills
- Empathy and quality focused
Responsibilities
- Handle all inbound requests from customers and solve their issues.
- Address time-sensitive issues such as payments and account questions.
- Assist clients with questions regarding their subscription, product, and service.
- Escalate critical cases to CX Supervisor for proper follow up.
- Process orders, forms, applications, and general subscription requests.
Benefits
- Paid in USD
- 15 business days of vacation per year
- Fully paid family leave
- Compassionate leave
- Personalized English coaching
To read the complete job description, please click on the ‘Apply’ button
CookUnity Glassdoor Company Review
Mateo Marietti
2.8
CookUnity DE&I Review
3.1
CEO of CookUnity
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CookUnity
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$11,160/yr - $11,160/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 1, 2024
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