Job details

Customer Success Operations Manager

CoreWeave is seeking a Customer Success Operations Manager to lead the development of customer success initiatives and drive customer satisfaction through strategic collaboration.

Skills

Customer success expertise
Technical proficiency in CRM tools
Process improvement methods
Data analytics skills
Strong communication skills

Responsibilities

Design and operationalize Customer Success Operations program
Collaborate with cross-functional teams for seamless service
Manage the Customer Success technology stack
Implement processes to enhance team efficiency
Develop strategies for customer onboarding and retention
Monitor performance with key metrics

Education

Bachelor's Degree in Business Administration or related field

Benefits

100% paid medical, dental, and vision insurance
Flexible PTO
401(k) with employer match
Tuition reimbursement
Paid parental leave

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CEO of CoreWeave

Michael Intrator

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By CoreWeave

CoreWeave is an NVIDIA backed, fast-growing cloud provider for GPU-accelerated workloads at enterprise scale. The company was founded in 2017 and since then has profited massively from the boom in generative AI seen in 2023.

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