Corporate Receptionist

Overview of Role:

Lincoln International is seeking a Corporate Receptionist to join its rapidly growing team in Chicago. The Corporate Receptionist position provides an excellent opportunity to work in a demanding, yet supportive, team-oriented environment. Based in San Francisco, California, the Corporate Receptionist will serve as the main point of contact for guests in Lincoln International's San Francisco Office. The Corporate Receptionist should have relevant professional experience, be entrepreneurial, poised and able to deal with many different people both inside as well as outside the firm. To be successful in this role, you will have exceptional organizational skills, be team focused, and have flexibility to best support each team member. In addition, you will have a strong attention to detail, the ability to work professionally and efficiently in a deadline driven environment and the willingness to take ownership of tasks from beginning to end. Regular working hours are 8:00 am to 4:30 pm with a 30-minute lunch break. Willingness and ability to work overtime is necessary.

Duties & Responsibilities:

• Serve as main point of contact for guests, over the phone and in-person:
  • Answer a multi-line phone system and direct calls to the appropriate person or effectively deal with inquiries
  • Responsible for clearing visitors through the tenant portal
  • Greet and interact with guests in a friendly, efficient, and professional manner
  • Coordinate with others in the San Francisco office to create an exceptional experience for visitors arriving at the office
• Manage and monitor room calendars for upcoming meetings through Workspace; assist with setting up required resources and other services, such as catering, in support of smooth and efficient meeting facilitation
• Troubleshoot minor issues with A/V and phones; coordinate with the appropriate resource, if needed
• Maintain a clean office environment
• Responsible for mail/package coordination and delivery
• Refresh refrigerators in conference rooms daily and stock kitchen condiments, as needed
• Expense processing through Concur
• Gain proficiency in Salesforce to perform basic administrative tasks
• Assist Office Manager with planning and executing internal and external events
• Assist Office Manager with setup of IT equipment / workstations, include troubleshooting when needed
• Ad-hoc projects and administrative responsibilities as required

Qualifications:

• Associate or bachelor's degree preferred
• 2+ years of experience as a corporate receptionist or in a customer service role
• Enthusiastic, positive demeanor and desire to provide exceptional guest service always
• Excellent internal and external interpersonal skills with the ability to establish and maintain strong working relationships at all levels
• Proficiency in Microsoft Office required; knowledge of Salesforce and Concur is a plus
• Strong comfort level with technology in general
• Exceptional organizational, time management and problem-solving skills
• Value and possess strong competency in the following behaviors: Excellence, Entrepreneurship, Integration, Collaboration, and Integrity

Benefits:

• Blue Cross Blue Shield PPO Insurance plan
• VSP Vision Insurance
• Delta Dental Insurance
• LTD, STD and Life Insurance
• 401K Plan and Profit Share
• Paid Time Off on an accrual basis (17 days)
• Competitive salary
• Annual end of year discretionary bonus

Additional Information:

Lincoln International is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.