Welcome to Costco Wholesale! We are currently seeking a highly organized and detail-oriented individual to join our team as a Membership Clerk. As a Membership Clerk, you will play a key role in maintaining and growing our membership base by providing exceptional customer service and administrative support. The ideal candidate will possess strong communication skills, a positive attitude, and a... passion for exceeding customer expectations. If you are looking for a challenging and rewarding career in a dynamic retail environment, we encourage you to apply for this exciting opportunity at Costco Wholesale.
Greet and welcome customers to Costco Wholesale in a friendly and professional manner.
Provide excellent customer service by answering questions, addressing concerns, and assisting with membership inquiries.
Process new membership applications and renewals accurately and efficiently.
Maintain an organized and up-to-date filing system for membership records.
Keep track of membership expiration dates and proactively reach out to members for renewals.
Assist with resolving any membership issues or discrepancies.
Collaborate with other team members to ensure a smooth and seamless customer experience.
Uphold company policies and procedures related to membership services.
Utilize strong communication skills to effectively convey information and promote membership benefits to customers.
Maintain a positive and professional attitude at all times, representing the company's values.
Multitask and prioritize tasks in a fast-paced environment to meet membership processing goals.
Continuously seek opportunities to improve processes and procedures related to membership services.
Attend training and development sessions to stay updated on membership policies and procedures.
Adhere to confidentiality guidelines when handling sensitive membership information.
Work collaboratively with other departments to promote and support membership initiatives.
Complete administrative tasks such as data entry, filing, and maintaining accurate records.
Stay informed about current promotions and utilize them to encourage membership sign-ups.
Strive to exceed customer expectations and provide a positive and memorable experience at Costco Wholesale.
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics