Senior Human Resources Business Partner

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The HRBP will be an internal consultant and business partner for their client group. The role is responsible for collaborating and responding proactively to the unique needs that business function requires. Providing proactive consultation in all areas of workforce planning, including talent management, employee relations, organizational effectiveness, and restructuring, as well as employee engagement and People Manager/Leadership development. Additionally, this includes identifying and resolving critical issues for the client groups and the proactive implementation of best practices that promote and develop a highly positive and engaged workforce. 

• Partnering with aligned HRBPs: provide functional and local HR support; project manage and execute talent practices and other key initiatives, including advising clients, creating client
• Partnering with managers and leaders to identify, establish, and execute HR strategies and initiatives; establish trusted relationships with employees and managers.
• Providing employee relations support including policy implementation, interpretation and enforcement; conduct employee investigations and partner with Employee Relations where needed; guide leaders through performance management processes; swiftly resolve disputes and find solutions to problems. 
• Supporting business goals, strengthen organizational effectiveness, impact performance, retention, employee engagement, and promote the development of employees and managers. 
• Provide analytics and data insights into their client groups’ most pressing needs.
• Partnering with HR Centers of Excellence to create an environment that optimizes the critical people resources and matches them to the needs of the business. 
• Actively engaging with all levels of employees to create and sustain a solid relationship network, maintain a reliable pulse on organization dynamics and behaviors that affect employee engagement and business goals.
• Proactively recommending actions to management where concerns may arise, or patterns of employee issues could emerge.
• Leading change within the business; design processes and approaches which prepare employees for ongoing change and transformation.

• 5 to 8 years of total HR business partner experience
• Understanding of, and experience with, core aspects of Human Resource Management (staffing; employee relations; labor relations; performance management; leadership development; training)
• Previous talent management and succession planning experience preferred
• Proven ability to influence decision making; courage to make tough decisions and deliver difficult messages with professional and poise
• Must possess consultative style and approach with proven ability to develop credible relationships
• Comfortable working in ambiguous business situations; highly adaptable to a fluid and ever-changing work environment
• Strong analytical, problem-solving, and project management skills
• Ability to analyze data and gather insights
• Excellent communication (written and verbal) and interpersonal skills
• Exercise a high degree of professionalism and diplomacy in interactions with all levels of the organization
• Strong experience and demonstrated skills in handling a variety of employee relations matters
• Excellent follow-through skills and the ability to anticipate and address business needs proactively
• Possess a strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies; have a strong sense of urgency
• Excellent time management and organizational skills in managing through multiple priorities with overlapping tasks across multiple businesses
• Team-oriented attitude balanced with the ability to work independently with minimal supervision
• Maintains strict confidentiality and adheres to a high standard of professional conduct
• Strong knowledge in employment laws; multi-jurisdiction experience preferred

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At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

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