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Director US Federal Relations

Company Introduction:We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.The position :The successful candidate will be responsible for contributing to the development of and executing our government affairs strategy with the US Congress, with a strong emphasis on trade and multilateral relationships involving economic and security policy, particularly as relates to international commerce, retail, and digital services. The Director role is newly established, and the candidate selected to handle this area of responsibility will identify relevant emerging business and policy issues, develop policy and advocacy solutions and government engagement strategies to protect Coupang's business model and enable scaling of our platforms while remaining focused on our core businesses. The Director will monitor, engage and carryout Coupang's interaction with Congress, including all relevant Members, leaders, committees, caucuses and staff.The person who assumes this role will exhibit excellent interpersonal communication capability and the skills required to effectively build and leverage working relationships with key Congressional players across the continuum of trade, economic, security and tech policy activities. This will be done in partnership with, among others, Coupang business, legal, compliance and government affairs colleagues and outside resources.This position is responsible for working with other company executives and outside consultants to plan and implement strategies to protect market access, build Coupang's reputation, mitigate risks from adverse international policies, and analyze, manage and address complex political and policy issues affecting the company. The position requires effective interaction with senior and working level government officials, including all relevant Members, leaders, committees, caucuses and staff.Key responsibilities:•  Educating Congressional officials, focusing on those with responsibility among committees such as Commerce, Foreign Relations, Finance, Way & Means, and Intelligence, among others.•  Building trusting and sustainable working relationships, internal and external, based on integrity, transparency and professional excellence. Developing and maintaining productive relationships with key members of the political and opinion leader community to foster an understanding of Coupang, its objectives, and mission.•  Developing support for Coupang's public policy objectives and driving collaborative efforts to align US Government interests with Coupang's "doing business" needs in other parts of the world.•  Advising and informing the company's senior leadership on priority matters. Responding to inquiries on policy issues from management and business leaders; managing the development of positions to advance Coupang's objectives, including policy-related talking points and messages for use by the company's leaders.•  Advising and informing the company's senior leadership team on opportunities to engage with decision makers across the government and private sector.•  Monitoring the development of federal political and related business issues that affect the company's reputation and business model; developing and executing strategies to address each issue and deploying resources to effectively manage priority matters and utilizing best practices to approach threats.•  Translating business priorities into measurable results through the development and execution of government engagement strategies and advocacy.•  Representing the company at industry trade groups and developing key relationships with industry peers and other stakeholder groups.•  Identifying and coordinating external resources and stakeholders to support Coupang's policy goals.•  Hiring and developing the best team members, as the organization grows. Qualifications :•   Global government affairs experience: 10+ years of successful experience within the US government and/or the private sector. Prior US government experience involving substantive and complex issue analysis and related decision-making. Hands on experience in a federal government affairs function with a solid reputation for integrity, trustworthiness and follow-through. An eagerness to execute a committed approach to build credibility, relationships and knowledge within the company and externally.•  An applicable bachelor's degree is required. An advanced degree in a relevant field is helpful. Ability to travel, as necessary.•   Relevant network: Strong working relationships with political leaders and Congress. Demonstrated track record of working with and earning the trust and confidence of senior level corporate and government leaders and serving as a trusted advisor and counselor to them.•   Relevant geopolitical experience: Experience working within the context of an important bilateral and/or multilateral corporate diplomacy environment, preferably with exposure to the protection of non-discriminatory market access; experience working with policies and business issues of relevance to allied interests in the Indo-Pacific region is a plus.•   Leadership experience: Proven ability to contribute to the direction and strategy for government advocacy initiatives, as well as innovative solutions. The ability to motivate others to advance goals, and the ability to effectively manage multiple projects in a rapidly evolving environment. A collaborative style and proven ability to positively work on and with a team, support alignment on objectives and tactics, and have the courage and conviction to propose, challenge and defend ideas and strategies, as appropriate.•   Wow the customer and take a company-wide perspective: Coupang government affairs professionals take on the company's mission of "wowing" the customer in the manner in which they work with, develop and support the success of internal and external customers, including business and functional colleagues, government officials, and third-party stakeholders. While working with this mindset, act like an owner of the company.•   Dive deep and simplify: A detail-oriented professional committed to accuracy and substance, with excellent written, analytical, and organizational skills. At the same time, boil down challenges, messages and actions to their essence.•   Drives for priority results and moves with urgency: Promotes execution by making appropriate tradeoffs and setting the pace for action. Evokes ownership and accountability, streamlines process/structure, and reallocates resources quickly and flexibly.•   Shapes strategy and finds a way: Anticipates and interprets political environment changes, envisions the future, and shapes strategic approaches to support priorities.•   Inspires and influences others, both with and without operational authority: Builds empowering relationships, helps others find meaning and purpose in their work, inspires through engagement and operational excellence. Ability to influence people at all levels of the organization, regardless of reporting relationships. The ability to persuasively communicate complex concepts and programs into concise and credible messages at the highest levels of government and business.•   Entrepreneurial business partner who delivers with grit: The ability to analyze emerging trends and identify future issues. In addition, possesses strong analytical and conceptual reasoning skills, easily handling complexity. Strong business acumen and a roll-up-the-sleeves approach; s/he must be a strategist as well as doer.•   Strong communicator who continues to learn: Executive presence and strong verbal, written and public speaking and presentation skills, for both internal and external audiences. Outstanding personal communicator who leans on constant learning to inform advocacy on Coupang's objectives; possesses the stature and presence to represent the company in legislative arenas and at industry forums and events; and a track record of nurturing positive relationships with policymakers and stakeholders, as well as with senior management.•   Problem-solver who thinks systematically while avoiding waste: While addressing critical challenges and public policy objectives, develop efficient solutions and recommendations that are scalable and lead to repeatable results by establishing government affairs infrastructure and process improvements for Coupang.•   . click apply for full job details
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What You Should Know About Director US Federal Relations, Coupang

Coupang is in search of a dynamic Director of US Federal Relations to join our team in Washington, DC! Dive into an extraordinary opportunity where your insights will drive our government affairs strategy with Congress, focusing on trade and multilateral communications that impact economic and security policy in the realms of international commerce, retail, and digital services. This newly created role allows you to identify emerging business and policy issues while crafting advocacy solutions that protect Coupang's innovative business model. As the key point of contact for our interactions with Congress, you will engage with important stakeholders, develop relationships, and create strategies that foster understanding and support for Coupang’s objectives. Your excellent interpersonal skills will help you build trust and rapport with government officials, executives, and other professionals while guiding them on significant matters affecting our business. With 10+ years of global government affairs experience and a relevant network, you will utilize your leadership qualities and entrepreneurial spirit to shape our public policy goals and navigate complex political waters. Join Coupang and play a pivotal role in reshaping the future of commerce while working alongside bold, ambitious professionals eager to make a meaningful impact!

Frequently Asked Questions (FAQs) for Director US Federal Relations Role at Coupang
What are the main responsibilities of the Director US Federal Relations at Coupang?

The Director US Federal Relations at Coupang is tasked with developing and executing government affairs strategies with the US Congress, particularly focusing on trade and international economic issues. This role involves educating Congressional officials, building relationships with key players in Congress, advising senior leadership, and monitoring federal political matters that could impact Coupang. You're expected to align our business objectives with government interests and manage complex political issues.

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What qualifications are required for the Director US Federal Relations position at Coupang?

Candidates for the Director US Federal Relations position at Coupang should possess a bachelor's degree, while an advanced degree is preferred. With at least 10 years of global government affairs experience, candidates should have established relationships with political leaders along with a solid reputation for integrity. This role requires strong leadership abilities, excellent interpersonal skills, and the capacity to navigate complex geopolitical environments effectively.

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How does the Director US Federal Relations contribute to Coupang's objectives?

The Director US Federal Relations plays a crucial role in aligning Coupang's business goals with governmental policies. By developing strategies to educate and inform Congressional members about Coupang's objectives, the Director advocates for the company's interests and reputation, thus ensuring that our innovative model is protected amid changing political landscapes. This position is central to driving collaborative efforts that marry U.S. government interests with Coupang's operations.

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What skills are essential for success as the Director US Federal Relations at Coupang?

Success as the Director US Federal Relations at Coupang hinges on exceptional communication and leadership skills. The ability to build trust, influence others, and engage senior officials is paramount. A detail-oriented mindset and analytical prowess are necessary to navigate complex political scenarios, while an entrepreneurial spirit will help inspire others to meet our public policy objectives and innovate continuously.

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What does the work culture look like at Coupang for the Director US Federal Relations role?

Coupang's work culture emphasizes an entrepreneurial spirit, hands-on impact, and a commitment to 'wowing' our customers. As a Director, you will thrive in an environment where collaboration and innovation are at the forefront, allowing you to develop and execute impactful strategies. You'll become part of a dynamic team dedicated to driving change in the e-commerce space while fostering personal and professional growth.

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Common Interview Questions for Director US Federal Relations
Can you describe your experience with government affairs strategies?

When answering this question, highlight your experience in formulating and implementing strategies that effectively engage government representatives. Discuss specific examples where your approach led to successful outcomes, demonstrating your ability to influence policymakers and protect your company's interests.

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How do you build relationships with Congress members?

Focus on the importance of trust and integrity in relationship-building. Mention methods such as regular communication, collaboration on mutual interests, and engaging in active listening. Provide an example of a successful relationship you cultivated, emphasizing the impact it had on your organization.

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What strategies do you use to monitor federal political issues that may affect a business?

Discuss your approach to staying informed through reporting, networking with stakeholders, and utilizing analytical tools. Emphasize the value of proactive monitoring in anticipating challenges and opportunities for your organization, showcasing a specific instance where your insights led to impactful actions.

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Can you give an example of how you've navigated a complex political landscape?

Paint a vivid picture using a past experience where you successfully navigated a difficult political scenario. Detail your analytical process, the allies you engaged, the outcome, and what you learned. Highlight your ability to adapt to changes while maintaining focus on long-term objectives.

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How do you prioritize your tasks in a rapidly evolving environment?

Talk about the strategies you employ to assess the significance of various tasks, such as creating matrices for urgent versus important items. Illustrate this with an example where prioritization was crucial to achieving a specific objective or overcoming an obstacle.

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What methods do you use to communicate complex policy issues to non-experts?

Share your techniques for simplifying complicated concepts, such as using analogies or visual aids. Providing an example where you successfully communicated policy matters can strengthen your answer. Emphasize your ability to tailor messaging to suit different audiences.

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Describe a time when you influenced other leaders' decision-making.

Be ready to present a concise narrative where your analysis and persuasive communication led to a significant decision. Explain how you prepared your case, presented evidence, and ultimately helped shape a favorable outcome for your organization.

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How do you stay informed about changes in the political environment?

Discuss your commitment to continuing education, whether through attending conferences, subscribing to relevant publications, or participating in industry groups. Illustrate this with an example of how your proactive approach kept you ahead of critical developments and positively impacted your organization.

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How do you handle opposition to your advocacy efforts?

Emphasize your ability to approach opposition with an open mind, seeking common ground. Explain how you'd gather insights from feedback to refine your strategies, showcasing resilience and adaptability even in challenging negotiations.

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What do you think are the most pressing issues affecting e-commerce today?

Provide a well-rounded view of current challenges in e-commerce, touching on regulatory constraints, cybersecurity concerns, and market access. Articulate how these issues impact Coupang specifically, demonstrating your ability to understand industry dynamics and align them with the company's mission.

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Our mission is to create a world in which our customers ask "How did I ever live without Coupang?"

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Full-time, on-site
DATE POSTED
December 4, 2024

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