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Staff Back-end Engineer

Description:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview:

Coupang relies on technology to provide on-time, fast delivery of products to customers every day. Global Inventory & Promise Systems(GIPS) organization optimizes the real-time distribution of customer orders to FCs nationwide and supports the most efficient order fulfillment process. Building highly available and scalable systems to handle billions of order & delivery transactions and support Coupang’s rapidly growing Product Commerce business is a complex architectural challenge. We are responsible for delivering products to millions of online shopping customers by improving order reconciliation with technology. To deliver on this challenge, we are looking for an experienced and passionate engineer who can design and build large-scale, multi-tiered, distributed services.

Key Responsibilities:

  • Demonstrate excellence resulting in scalable systems and services with the highest quality architecture and design.
  • Responsible for designing, building, deploying and maintaining the core Workflow Platform Infrastructure. (e.g., Workflow Platforms - Temporal, Netflix Conductor etc.)
  • Responsible for benchmarking the Platform, collecting metrics & publishing results.
  • Responsible for measuring & ensuring reliability and uptime of the Platform with 99.995% guarantees.
  • Responsible for capacity estimation & provisioning of cluster for different customer workloads.
  • Responsible for production incident Monitoring & Alerting for the Platform.
  • Detail oriented and hands on engineer who can analyze OSS Platform components and code.
  • Dive deep into critical system issues, proactively addressing similar root causes, and raise the bar on Operational Excellence.
  • Exposure to one of the SQL or NoSQL database systems. (Cassandra, MySQL etc.)
  • Collaborate with other teams to make the platform open and extensible to unlock innumerable opportunities for innovations.

Essential Qualifications:

  • 7+ years of experience working directly within engineering teams in a fast-moving environment.
  • 7+ years of experience in developing and operating backend services and web applications.
  • Experience building complex, high-performance, and highly available distributed software systems that have been successfully delivered to customers.
  • Strong familiarity developing with Java and Spring Framework as well as experience in an AWS environment.
  • Extensive experience in managing mission critical services with high throughput and low latency.
  • BS in Computer Science, EE, or other engineering fields. MS preferred.

Preferred Qualifications:

    • Solid engineering skills as a lead engineer to coach and lead high performing software engineers and keep them motivated.
    • Excellent communication skills to shepherd communication with end users, technical & business teams to collect requirements, describe product features, and develop technical designs to achieve business goals.
    • Knowledge of Agile software engineering practices & patterns for the full software development lifecycle including coding standards, code reviews, build processes, testing, and live site operations.
    • Demonstrated leadership in cross-functional, highly collaborative environment.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $171,000/year in our lowest geographic market to $351,000/year in our highest geographic market. Pay is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

  • Medical/Dental/Vision/Life, AD&D insurance
  • Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
  • Long-term/Short-term Disability
  • Employee Assistance Program (EAP) program
  • 401K Plan with Company Match
  • 18-21 days of Paid Time Off (PTO) a year based on tenure
  • 12 Public Holidays
  • Paid Parental leave
  • Pre-tax commuter benefits

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation offered to the hired applicant in addition to their established salary range or wage scale.

Equal Opportunities for All

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com

REQ # R0056442

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

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Average salary estimate

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$171000K
$351000K

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What You Should Know About Staff Back-end Engineer, Coupang

Are you ready to take your engineering career to new heights? Coupang, a rapidly expanding e-commerce giant, is looking for a Staff Back-end Engineer to join our innovative team in Seattle, Washington. We’re passionate about enhancing the shopping experience for millions and believe that technology plays a vital role in achieving our mission. As a Staff Back-end Engineer, you'll design and build robust, scalable systems that are at the heart of our order fulfillment process. Your skills will be pivotal in creating and maintaining the infrastructure that supports our Global Inventory & Promise Systems (GIPS). You’ll be tasked with delivering excellence in architecture and design, ensuring that our workflow platforms operate with utmost reliability and efficiency. With responsibilities like benchmarking systems, ensuring uptime, and collaborating across teams, this role promises a mix of challenges and opportunities for growth. We value innovation and hands-on contributions, and with us, you’ll have the chance to make a lasting impact in an ever-evolving tech landscape. If you’re someone who thrives in fast-paced environments and is eager to contribute to groundbreaking projects, we invite you to explore joining Coupang. Bring your 7+ years of experience in back-end development and your passion for technology — together, we’ll build the future of commerce!

Frequently Asked Questions (FAQs) for Staff Back-end Engineer Role at Coupang
What are the key responsibilities of a Staff Back-end Engineer at Coupang?

As a Staff Back-end Engineer at Coupang, you will be responsible for designing and building scalable systems and services, ensuring high availability and reliability of our Workflow Platform Infrastructure. Key tasks include benchmarking the platform, monitoring incident alerts, collaborating with teams to improve systems, and tackling critical system issues to enhance operational excellence.

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What qualifications are required for a Staff Back-end Engineer position at Coupang?

Coupang requires candidates for the Staff Back-end Engineer position to have at least 7 years of experience in engineering teams and back-end service development. A strong familiarity with Java and the Spring Framework is essential, as well as experience in an AWS environment and managing high-performance distributed software systems.

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What programming languages and technologies should a Staff Back-end Engineer be familiar with at Coupang?

Candidates for the Staff Back-end Engineer role at Coupang should be proficient in Java and the Spring Framework. Familiarity with SQL or NoSQL databases like Cassandra or MySQL is also preferred, along with a solid understanding of cloud environments, particularly AWS.

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How does Coupang support the growth and development of its Staff Back-end Engineers?

Coupang fosters a culture of innovation and continuous improvement, offering opportunities for its Staff Back-end Engineers to lead projects, collaborate across teams, and drive new initiatives. With ongoing challenges and a fast-paced environment, engineers are encouraged to update their skills and take on leadership roles within the team.

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What is the work culture like for Staff Back-end Engineers at Coupang?

At Coupang, Staff Back-end Engineers enjoy a dynamic, entrepreneurial culture that blends startup vitality with the resources of a large company. The environment encourages ambitious individuals to take initiative, work hands-on, and interact closely with colleagues, promoting collaboration and innovation in addressing complex challenges.

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Common Interview Questions for Staff Back-end Engineer
What experience do you have with designing scalable backend systems?

In answering this question, highlight specific projects where you developed high-performance distributed systems. Discuss your methodology, tools you used, and the challenges you encountered while ensuring scalability, as well as how you resolved those challenges.

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Can you explain your familiarity with AWS and its services?

When discussing your AWS experience, specify the services you've used and how they contributed to your projects. Highlight any instances where you optimized performance or reduced costs through effective resource management on AWS.

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How do you ensure system reliability and uptime?

Address this by talking about monitoring practices, alert systems you've employed, and your approach to incident response. Include any metrics you've worked to maintain and how you've improved systems to meet reliability targets.

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Describe a time you led a team through a difficult technical challenge.

For this question, provide an example that showcases your leadership skills and problem-solving abilities. Discuss how you facilitated communication, delegated tasks, and ensured that your team was motivated and focused during the challenge.

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What is your experience with Agile methodologies?

Discuss how you have applied Agile practices in your previous positions. Provide specific examples where Agile methodologies improved collaboration, adaptability, and the overall success of your projects.

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How do you approach benchmarking and performance measurement?

Explain your strategies for benchmarking platforms, the metrics you consider most important, and how you leverage performance data to inform system design and enhancements.

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Can you discuss your experience with incident management?

Share your approach to handling production incidents, how you prioritize issues, and the processes you employ for root cause analysis to prevent future occurrences.

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What database systems are you most familiar with, and how have you used them?

Detail your experience with both SQL and NoSQL databases, providing examples of how you've implemented these technologies in projects. Discuss how you chose the right database for specific use cases.

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How do you stay current with new technologies and trends in backend development?

Express your commitment to continuing education through online courses, workshops, or community engagement. Mention specific resources, blogs, or groups where you gather information on the latest backend development trends.

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Why do you want to work for Coupang as a Staff Back-end Engineer?

In your response, align your career goals with Coupang’s mission and values. Speak about your interest in e-commerce technology and how you see yourself contributing to the company's growth and innovation.

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Our mission is to create a world in which our customers ask "How did I ever live without Coupang?"

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Full-time, on-site
DATE POSTED
April 9, 2025

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