Course Administration Specialist, CG-0301-09 (FPL CG-11)

Duties

At the full performance level, major duties include:

• Performing the administrative function for the overall implementation of courses, programs, and presentations designed for FDIC employees.
• Plan and coordinate the logistics associated with scheduling classes, programs and events to optimize quality delivery.
• Analyze learning environments to meet instructional needs such as number of instructors or facilitators, number of participants, properly structured student guides, and evaluative materials.
• Handling communications to and from employees and marketing courses and programs.
• Provide information on current and upcoming courses to appropriate targets of employees to enhance visibility of offerings and maximize enrollments.
• Communicate with employees on registration, pre-requisites, course materials/assessments, and other areas so they have a full understanding of the requirements of the courses.
• Monitoring and evaluating program and training effectiveness and making recommendations for improvement.
• Review, summarize and analyze data from course evaluations.
• Prepare reports for faculty, program managers and management summarizing data and reflecting trends.
• Analyzing the effectiveness of business processes, procedures and controls and making recommendations for enhancements or improvements.
• Develop standard operating procedures/processes to enhance effective and efficient course and program operations and conduct periodic reviews/updates.

Requirements

Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Financial Disclosure may be required.

Minimum Background Investigation (MBI) required.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

  To find out more, click here.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application.

  VETERANS’ PREFERENCE: If you are claiming veterans’ preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty – or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)

  INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.

  EDUCATION DOCUMENTS: If you are using education to meet all or part of the qualification requirements, submit a copy of your college transcript (an unofficial transcript is acceptable). Education must be from accredited institutions. For a listing of accredited educational institutions, click here. An official transcript will be required if you are selected. If you attended more than one university and need to send multiple transcripts, please upload/fax all transcripts as one document.

  Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. For more information, click here.

• How to Apply

  To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.

  Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.

  To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.

  You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.

  Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.

  Agency contact information

  Abolade Thomas

  Phone

  415-808-7934

  Fax

  000-000-0000

  Email

  abthomas@fdic.gov

  Address

  Federal Deposit Insurance Corporation
  FDIC Human Resources Branch
  3501 Fairfax Drive
  HRB (PA-1730-5007)
  Arlington, Virginia 22226
  United States

  Next steps

  You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

All United States Citizens. Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion announcement 2023-HQ-0387. However, if you desire consideration also under this public non-status announcement, you must apply to both. Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility. Please see "Additional Information" for available telework options.