The Sr. Specialist, Posting & Procurement (P&P), will be responsible for in depth knowledge of all Posting & Procurement functions and will be the primary resource for escalations that have a high degree of complexity across the teams. With unlimited supervision, this role will focus on researching escalated transactions, reporting, reconciliations, audits, training of new team members and... continuous process improvement. This position reports directly to Supervisor, Posting & Procurement.
P&P is a critical revenue cycle process for the Automotive business, and key focus areas for the role include minimizing revenue leakage, optimizing process cost, and ensuring client satisfaction. Key stakeholders for the role include auction General Managers, Enterprise Finance & Accounting, Business Operations, Supply Chain, and external suppliers.
Job Responsibilities:
• Research, troubleshoot and resolve complex escalations across all P&P functions
• Own daily reporting to prevent aging of items and falling out of Service Level Agreements with internal and external clients
• Audit daily transaction for accuracy; document, classify, and track revenue leakage
• Own the training of Specialists I and Specialist II for onboarding and new process flows
• Perform ongoing analysis to improve the effectiveness and efficiency of P&P activities
• Provide supporting documentation for month-end accruals related to recon revenue and purchasing
• Demonstrate a commitment to outstanding customer service to internal and external clients through White Glove services and responses.
• May act as a backup for Supervisor, P&P in their absence
• Perform special assignments/projects as required
Education and Experience:
• High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience; or 7 years’ experience in a related field
• Experience working in a team environment
• Experience working with internal and external customers to resolve issues
• Demonstrated experience in research and reconiliation of data
• Ability to work a flexible schedule
• Effective accounting and organizational skills required
• Strong interpersonal and customer service skills
• High degree of accuracy & attention to detail
• Strong organizational and analytical skills
• Ability to deliver high levels of customer service
• Strong computer skills and proficient use of Outlook, Excel, Word and PowerPoint
• Strong knowledge of Oracle Financials; knowledge of AS00 system preferred
• Demonstrated communication capabilities with key stakeholders