Job details
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Bilingual Customer Service Representative – Parent Liaison (Remote)
Cranial Technologies is dedicated to providing expert care for infants dealing with plagiocephaly. They are searching for a Bilingual Customer Service Representative to enhance family engagement and coordination with healthcare providers.
Skills
- Bilingual in Spanish
- Exceptional communication skills
- Proficient with computer software
- Ability to problem-solve
- Proactive mindset
Responsibilities
- Providing outstanding customer service to families over the phone
- Entering patient registration information and scheduling appointments
- Coordinating information between physicians, insurance companies, and clinics
- Reviewing cost share amounts and financial responsibilities with families
- Managing a high volume of calls efficiently
Benefits
- Medical, Vision, and Dental Insurance
- 401k Retirement Plan
- Flex Spending Plans
- 3.5 Weeks Paid Time Off plus 7 paid Holidays
- Life Insurance
- Short/Long Term Disability Insurance
- $1,000 Sign-On Bonus
To read the complete job description, please click on the ‘Apply’ button
Cranial Technologies Glassdoor Company Review
Debbie James
3.2
Cranial Technologies DE&I Review
No rating
CEO of Cranial Technologies
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It’s our mission to provide the best possible treatment, experience and outcome for every family who seeks our care.
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$35,360/yr - $37,440/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 25, 2024
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