Operations Associate

Creator Deck is a modern marketing and media company. Launched in 2008, we are pioneers in the high growth influencer industry, serving some of the most prestigious brands in apparel, beauty, beverage, and arts. We are guided by our core values: to Show Care, Build Credibility, Make an Impact, Think Towards the Future, and Be Genuine.

THE TEAM

Creator Deck was founded to create an authentic, fair, empathetic, and diverse space for creativity and collaboration. These elements have remained core to us as we’ve grown. We look for people who can think disruptively and meet challenges with a fierce creative spirit. Our team unites a diverse group of people from various backgrounds, who enjoy the collaborative, creative processes that go into making anything - from a single post, to a comprehensive marketing strategy, to a fully fledged brand.

Position Overview:

As the Operations Associate at Creator Deck you will play a crucial role in our operations department. The ideal candidate will have experience in resource management, procurement, project coordination, accounts receivable/accounts payable, document management, and HR administration tasks. This role requires excellent multitasking abilities and the capacity to collaborate effectively across departments to ensure smooth operations.

Key Responsibilities:

- Sales Support: Responsible for managing sales activities across all clients, including reviewing and approving contracts, document tracking and filing, and invoicing.

- Operations Project Coordination: Coordinate various operational projects to ensure timely execution and alignment with organizational goals. Conduct research and compile data for presentations.

- Accounts Receivable/Accounts Payable: Manage accounts receivable and accounts payable processes, ensuring accuracy and timeliness of transactions.

- Communication with Vendors: Manage communication with vendors in regards to payments.

- Document Maintenance: Maintain and organize documents on Google Drive platforms, ensuring accessibility and version control. As well as updating entries in administrative and accounting systems and maintaining databases including the update and maintaining of template forms and tracking spreadsheets.

- HR Administration: Handle HR tasks including onboarding/offboarding processes, open enrollment, and setting up new states/management structures.

- Collaboration: Collaborate with other departments to handle requests including booking travel, campaign purchases, and miscellaneous requests. Serve as a resource or “go to” for staff to ensure compliance with departmental policies and procedures.

- Data reporting: Create weekly reports, analyze data, derive insights and conclusions.

- Serve as an occasional back-up to other Operations team members.

- Jump in on ad hoc projects as assigned.

Qualifications:

- Proven experience in operations management, preferably in HR and finance domains.

- Strong proficiency in Google/Microsoft Office Suite specifically Excel, Quickbooks, Bill.com preferred.

- Excellent communication and interpersonal skills.

- Passion for numbers and ability to analyze.

- Ability to prioritize tasks and meet deadlines in a fast-paced environment.

- Ability to maintain confidentiality and professionalism.

If you are a self-motivated individual with a passion for operational excellence and a desire to contribute to the success of our organization, we encourage you to apply for this exciting opportunity. The salary range for this role is $55K - $70K, dependent on experience. This is a hybrid role, needing to come into the office in Burlingame, CA up to 3 times a week.

Benefits upon hire:

- Medical (Kaiser), Dental and Vision (Beam) insurance. We cover 100% premium so there is no out-of-pocket cost for you. For a spouse and/or dependents, we pay for 50% coverage.  

- 50k Life Insurance. We covered 100% of the employee’s cost.

- Voluntary Life Insurance (additional)

- FSA

- Open Time Off Policy 

- 401K (beginning 3 months after start date)