Job details

Customer Strategy Director

Join Cresta, a cutting-edge AI startup, as a Customer Strategy Director to redefine the future of work. Partner with strategic customers, drive business impact, and lead strategic customer engagements.

Skills

Deep understanding of business value creation and change management
Experience in strategic customer-facing roles in SaaS or tech-driven environments
Strong analytical and problem-solving capabilities
Ability to manage large scale programs and stakeholders

Responsibilities

Create strategic plans for customers to maximize business impact with Cresta products
Lead Business Value Assessments to quantify ROI
Orchestrate the execution of implementation and AI delivery work
Build strong external relationships and provide a consultative approach to customer problems