Crew Scheduler

Crew Schedulers manage crews’ schedule to ensure flights are properly staffed according to company and FAA government regulations.

• Ensure efficient utilization of pilots and flight attendants as well as day-to-day tracking of their attendance.
• Communicate schedule changes to crewmembers in a timely manner.
• Ensure all crewmember assignments are in accordance with FAA mandated regulations and company policies.
• Maintain the integrity of the flight schedule by ensuring all segments have been assigned to a legal crew.
• Resolve flight crew legality problems and rest requirements based on appropriate regulatory and contractual requirements.
• Maintain changes to flight crew schedules initiated by dispatch.
• Process trip swaps, trip drops, sick calls, emergency leaves, and other daily schedule modifications.
• Ensure crewmember hotels are reserved and deadhead passes are provided when required.
• Coordinate upgrades and downgrades.
• Ensure compliance with FARs, contract requirements, and departmental guidelines.
• Assist fellow schedulers and advanced planning specialists when needed.
• Work closely with dispatchers to resolve problems and coordinate the efficient daily operation of the airline.
• Report on daily scheduling and department status.
• Other duties as assigned.

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others. Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

• High School Diploma, GED or equivalent; Associate’s degree or higher preferred.
• 1 year of experience in customer service.
• 1 year of experience working in a crew scheduling environment preferred.
• Airline industry or operational experience preferred.
• Reliable and self-motivated with a positive attitude.
• Able to multi task efficiently and effectively to meet deadlines.
• Interpersonal, written and verbal communication skills.
• PC proficient in Microsoft Office products and general internet applications.
• Experience with CrewTrac preferred.
• Ability to work any shift including evenings, weekends, holidays and overtime as needed.
• Ability to read, write, speak and understand English.

• Work four (4) 10 hour days, 3 days off.
• Work either one of three shifts: 4am – 2 pm, 2pm – midnight or 8 pm – 6 am; must be willing to work all shifts.
• Computer work in a typical office environment, sitting for the majority of the day.
• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
• Some travel may be required.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options